Completely uninstalling doPDF
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- Posts: 1564
- Joined: Thu May 23, 2013 7:19 am
If for some reason doPDF is not working, you can perform a complete uninstall of doPDF and reinstalling it to see if the problem is solved. Even if you use the normal Uninstaller included in the doPDF Start group, there are some files left behind that need to be cleaned up too, so here's a small guide on how to perform a complete uninstall and a reinstall:
Uninstall doPDF using the Uninstall option in the Start->Programs->doPDF 7->Uninstall doPDF 7
after it's uninstalled, manually delete the following files from the locations specified (there might not be any left, but if they are delete them):
dopdf7.chm
dopdf7.clg
dopdf7_en.lng
dopdfcl7.exe
dopdfpr7.dll
dopdfui7.dll
dpactx7.dll
dopdf7.ctm
from these locations (verify them all please):
C:\WINDOWS\system32\spool\drivers\w32x86\3\
C:\WINDOWS\system32\spool\drivers\w32x86\
C:\WINDOWS\system32
If the Windows version is 64 bit then remove the specified files from these locations:
C:\WINDOWS\system32\spool\drivers\x64\3\
C:\WINDOWS\system32\spool\drivers\x64\
C:\WINDOWS\system32
after those are deleted restart your computer and download the new version of doPDF from http://www.dopdf.com/ and install it. If for some reason the old version cannot be removed (files in use), you can try the above mentioned solutions in Safe Mode.
Uninstall doPDF using the Uninstall option in the Start->Programs->doPDF 7->Uninstall doPDF 7
after it's uninstalled, manually delete the following files from the locations specified (there might not be any left, but if they are delete them):
dopdf7.chm
dopdf7.clg
dopdf7_en.lng
dopdfcl7.exe
dopdfpr7.dll
dopdfui7.dll
dpactx7.dll
dopdf7.ctm
from these locations (verify them all please):
C:\WINDOWS\system32\spool\drivers\w32x86\3\
C:\WINDOWS\system32\spool\drivers\w32x86\
C:\WINDOWS\system32
If the Windows version is 64 bit then remove the specified files from these locations:
C:\WINDOWS\system32\spool\drivers\x64\3\
C:\WINDOWS\system32\spool\drivers\x64\
C:\WINDOWS\system32
after those are deleted restart your computer and download the new version of doPDF from http://www.dopdf.com/ and install it. If for some reason the old version cannot be removed (files in use), you can try the above mentioned solutions in Safe Mode.
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