unresponsive script error msg

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weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Post by weybrew »

When I print to doPDF I will get one or more "unresponsive script" error messages somewhere along the process of selecting a target location or in naming the file name. I click through to continue and the process works fine, but this is pain. I don't have the problem if I send the print job to a standard printer, but I have had the same problem when I was using the Nitro PDF printer. What's happening?


Claudiu (Softland)
Posts: 1500
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

Hello,
Please let us know from what application you are printing and if this issue is only related to a certain file also send us the file in question so we can give it a try along with the exact doPDF version and Built used for printing.
Thank you.


weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Post by weybrew »

I'm using Firefox 3.6 and doPDF v7. Test page...http://goo.gl/IzVz. Note this happens with nearly ALL print to PDF jobs. Thanks for your response.


Claudiu (Softland)
Posts: 1500
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

Hello,
We printed the page multiple times but no error. I believe you may be having some browser issues. Please access this link for additional information about your issue: http://kb.mozillazine.org/Unresponsive_Script_Error
Thank you.


weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Post by weybrew »

Thanks, Softland, I'll work on it. For some reason I've found that if I make doPDF my default printer these errors seem not to be a problem (?).


weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Post by weybrew »

Some add'l info for everyone...When I get my script error msgs, my ERROR CONSOLE shows the following entry:
Warning: The 'charCode' property of a keydown event should not be used. The value is meaningless.
By the way, how do I attach an image on my desktop to this reply?


Claudiu (Softland)
Posts: 1500
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

Hello,
The error you are getting unfortunately does not have anything related to the doPDF installation.
All we can advise is to try the latest build of our application after a complete uninstall of the old build and if you still get the errors you should look for any browser problems.
After a search on the internet on the error "Warning: The 'charCode' property of a keydown event should not be used. The value is meaningless." it seems to be related to Firefox.
Thank you for understanding.


weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Post by weybrew »

Thanks for the link...seems like FF is the culprit here.


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