unable to connect to the printer

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dancojo
Posts: 1
Joined: Wed Aug 24, 2011 12:26 pm

Post by dancojo »

i have no printer connected to the laptop and i just want to convert an excel file to pdf and email it. i cannot go past the "unable to connect to printer" error


Claudiu (Softland)
Posts: 1499
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

Hello,
Can you let us know more details about this issue?
We need to know the doPDF version and build you have installed, the Windows OS version you have and also if you correctly installed the program meaning if you have a printer available on the list from the Control Panel Printers section.
Thank you.


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