unable to connect to the printer

dancojo · Postby **dancojo** » Wed Aug 24, 2011 7:30 pm

i have no printer connected to the laptop and i just want to convert an excel file to pdf and email it. i cannot go past the "unable to connect to printer" error

Claudiu (Softland) · Postby **Claudiu (Softland)** » Thu Aug 25, 2011 10:17 am

Hello,

Can you let us know more details about this issue?

We need to know the doPDF version and build you have installed, the Windows OS version you have and also if you correctly installed the program meaning if you have a printer available on the list from the Control Panel Printers section.

Thank you.