unable to connect to the printer

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dancojo
Posts: 1
Joined: Wed Aug 24, 2011 12:26 pm

Postby dancojo » Wed Aug 24, 2011 7:30 pm

i have no printer connected to the laptop and i just want to convert an excel file to pdf and email it. i cannot go past the "unable to connect to printer" error


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Softland
Posts: 1496
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Aug 25, 2011 10:17 am

Hello,


Can you let us know more details about this issue?


We need to know the doPDF version and build you have installed, the Windows OS version you have and also if you correctly installed the program meaning if you have a printer available on the list from the Control Panel Printers section.


Thank you.


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