Save as PDF from IE loses images

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Posts: 1
Joined: Mon Feb 09, 2015 9:16 am

Save as PDF from IE loses images

Postby denniscl » Mon Feb 09, 2015 9:18 am


I am dealing with a problem.

I can open a letter in Internet explorer. This letter contains about 12 images. When I try to print the letter I chose DoPDF so it saves as PDF.
Now the problem, when the letter is saved and I try to open it not all images show.
So i tried again. The second time I had the same problem only different images were missing, I tried this 5 times and every time i tried other images were missing.

Also I tried to troubleshoot the proces and came to the conclusion that the problem had to be DoPDF.

Is there a limitation on how large the file can be, or is it another problem?

I would like to use it on Internet Explorer.
If someone knows the solution or an alternative in Internet explorer that would be very nice.

Thanks in advance.


Dennis Claessens

Posts: 1498
Joined: Thu May 23, 2013 7:19 am

Re: Save as PDF from IE loses images

Postby Softland » Mon Feb 09, 2015 10:20 am

Hi, make sure in IE you have the option checked to "Print background images" (click on Print Preview to see the option).

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