printing barcode incorrect

[freddyrrpp]

Hello, i tried to look up for this answer, and i didn´t find anything, sorry

I´m trying to doPDF a document that contains a barcode image. When i use this tool, the barcode automatically transform to letters and numbers. The rest of the document remains perfectly correct.

Is there any way to resolve this problem ?

Thank you very much !

freddy

[Softland]

Hello,

doPDF does not make transformations on the file regardless of the content. It just prints whatever it receives from the application that does the printing. Please try to test this with other printing applications as well to see if the results are any different.

Thank you.

[freddyrrpp]

thanks for your response.

I don´t have this problem printing on this computer... it is just with this aplication. I allways print (in paper) with bars code, due to my work.

Could be a problem of the installed fonts ?

Thanks again

[Softland]

Hello,

This is unlikely.

If you can let us know the application name from where you are printing and also send us the file you are having issues with at support@novapdf.com we can try to do some tests.

Thank you.