PowerPoint 2000 stops responding after printing to PDF

Post here if you have problems installing or using doPDF.
Post Reply
jff
Posts: 1
Joined: Thu Aug 26, 2010 11:04 am

Postby jff » Thu Aug 26, 2010 6:11 pm

Hello,


I am using PowerPoint 2000 in Windows 7, and everytime I print a slide to PDF using doPDF then PowerPoint stops responding and I have no other choice but to kill it (the PDF itself is fine). Printing from Word 2000 and Excel 2000, however, works without problem.


Top
Claudiu (Softland)
Posts: 1492
Joined: Thu May 23, 2013 7:19 am

Postby Claudiu (Softland) » Mon Aug 30, 2010 12:21 pm

Hello,


We tested PowerPoint 2000 with doPDF in the Windows 7 environment but the PDF is converted successfully without any timeouts or errors.


If you are using a certain file to convert to PDF from PowerPoint and have the timeout please send it to support@novapdf.com so we can troubleshoot it further.


If this happens with any sort of presentation it may be an issue with the Office PowerPoint installation. You can either try to reinstall it or reinstall doPDF however reinstalling doPDF will probably not have any effect.


Thank you.


Top
Post Reply

Return to “Troubleshooting”