No fonts on pc display device but a block with a cross in it

[Babs]

Hi there,
When my the customer opens the pdf on her pc. Some fonts are not good.

Pdf is made in Acrobat pro 9 small file size.

Some font are changed in a block with a cross in it.

How come? What is the problem.

Hope you can help me.
Best regards,

Babs

[Claudiu (Softland)]

Hi, did you have the option to "Embed fonts" checked when creating the pdf in the save dialog?