IE7 printing errors

[anon]

I use IE7/Vista Home Basic (x86, ITA, SP1). Fully updated (SP1 included).

If I print the about:Tabs or the res ://C:\Program%20Files\IEPro\IEProRs.dll/easyhome.html (a virtual page with thumbs of preferred URLs thanks to the plugin IE7Pro, just like Opera browser) the PNG are not transparent and/or missing.

Please can you check this out?
Ciao!

[Claudiu (Softland)]

doPDF should print the webpages exactly the way they look in Print Preview, so if a webpage looks bad in Print Preview it's because the way that page's html is written and the way the browser interprets that.
Go to Tools->Internet Options->Advanced->Printing and see if the "Print background colors and images" option is checked. This might have been the problem in your case as I printed that page and the images were there (though the page looked a little weird on their side).

[anon]

Already tried.

Print Preview shows correct rendering, but final printing with doPDF is different showing non-transparent PNG (quick test URL "about:Tabs").

[Claudiu (Softland)]

I see what you mean now. Go to Start->Settings->Printers and Faxes, right-click on doPDF and select Properties. Go to the Advanced tab and in there uncheck the option Enable advanced printing features and press ok after that. Try converting the about:Tabs page now, the png should be printed correctly.

[anon]

Thanks it prints much better now but there is still a flaw: the buttons, listers etc. in the WEB page get printed with a ugly black background instead of transparent.

As a test you can use also this forum web page.

[Claudiu (Softland)]

I just double-checked:

- with the option Enable advanced printing features unchecked, this page prints correctly (with the transparent background)

- with the option Enable advanced printing features checked, this page prints incorrectly (with the transparent background converted to black)
So make sure you unchecked that option when you try it.

[anon]

Of course.

I've done a shot to show you my problem:
I use Vista Home Basic (SP1, x86) with Desktop Compostion on (color scheme "Vista Standard" I don't have Aero).

[Claudiu (Softland)]

I've reproduced this now too. I don't have a solution for this, but what's strange is that on my side using IE7 under Windows XP some of the buttons have black backgrounds, but if I use Maxthon2 (which uses the same IE printing core) it prints correctly.
We'll look into this. Thank you.

[anon]

Ok, and thank you for dedicated support!