header and footer not converting correctly

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petersmyname
Posts: 2
Joined: Thu Sep 04, 2008 5:25 am

Post by petersmyname »

Hi,

I am having a problem with doPDF. When I try to convert one document in particular, the header and footer don't come out as they look in the word document. I have tried to convert this on 3 machines (fresh installs on all of latest version) and it seems to be produced perfectly on one. I have checked the file properties of what is produced and the only main difference is the file size.

I can email you the document in question along with the results I am getting.
Your help is greatly appreciated!
Regards,

Peter


Claudiu (Softland)
Posts: 1499
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

Hi Peter, please email a page with the header/footer and a resulting pdf to info[at]dopdf[dot]com so we could see what happens. What difference is between the machine where it gets converted well and one of the other machines in terms of operating system and application you're printing from (and are there any different regional settings)?


petersmyname
Posts: 2
Joined: Thu Sep 04, 2008 5:25 am

Post by petersmyname »

Thanks for the email back Claudiu.
Problem was solved by removing the version I had installed and reverting back to 6.1.265. Find it here:
Edit: This bug was fixed in the newest version so there's no need to revert back to 6.1.265 - more info here http://www.dopdf.com/forum/topic/minor- ... opdf-61274
Thanks again for all your help!


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