doPDF printer not found after installation
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- Posts: 1565
- Joined: Thu May 23, 2013 7:19 am
Hello,
Please try to completely uninstall doPDF by using the following link :
http://www.dopdf.com/forum/topic/comple ... ling-dopdf
and after that is completed issue a fresh installation and let us know if you still have the issue.
Also please make sure you have the latest doPDF version from our website.
Thank you.
Please try to completely uninstall doPDF by using the following link :
http://www.dopdf.com/forum/topic/comple ... ling-dopdf
and after that is completed issue a fresh installation and let us know if you still have the issue.
Also please make sure you have the latest doPDF version from our website.
Thank you.
Follow us to stay updated:
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- Posts: 1565
- Joined: Thu May 23, 2013 7:19 am
Hello,
Do you have any other printers installed on the system?
Also have you followed up on the exact steps you need to take to complete the re-installation process?
We tried several times to reinstall the printer and every time it was completed successfully.
Thank you.
Do you have any other printers installed on the system?
Also have you followed up on the exact steps you need to take to complete the re-installation process?
We tried several times to reinstall the printer and every time it was completed successfully.
Thank you.
Follow us to stay updated:
- Newsletter (get a discount for subscribing): https://www.dopdf.com/newsletter.html
- Facebook: https://www.facebook.com/dopdf
- Twitter: https://twitter.com/dopdf
- Linkedin: https://www.linkedin.com/showcase/dopdf
I had same problem.
Windows XP, installed latest dopdf, no printer found.
I Uninstalled and then followed the instructions for the complete uninstall ... deleting a number of files in the Windows/System32 subdirectories (64 bit version)
Then did fresh download and reinstalled.
Got the print driver back.
Windows XP, installed latest dopdf, no printer found.
I Uninstalled and then followed the instructions for the complete uninstall ... deleting a number of files in the Windows/System32 subdirectories (64 bit version)
Then did fresh download and reinstalled.
Got the print driver back.
I had the same problem on Windows 7. I had a previous version of doPdf installed. After I unistalled and re-installed, the printer appeared and better yet it worked!
The reason I upgraded was that for some unknown (and unknowable) reason, the old version stopped writing the pdf to disk. All the motions went through but I could find the file anywhere on the filesystem (I thought maybe I finger checked it ).
AS of this moment things are working.
The reason I upgraded was that for some unknown (and unknowable) reason, the old version stopped writing the pdf to disk. All the motions went through but I could find the file anywhere on the filesystem (I thought maybe I finger checked it ).
AS of this moment things are working.
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- Posts: 1
- Joined: Fri Apr 15, 2011 8:09 pm
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- Posts: 1565
- Joined: Thu May 23, 2013 7:19 am
Hello,
We are really glad this was all sorted out for you.
We are really glad this was all sorted out for you.
Follow us to stay updated:
- Newsletter (get a discount for subscribing): https://www.dopdf.com/newsletter.html
- Facebook: https://www.facebook.com/dopdf
- Twitter: https://twitter.com/dopdf
- Linkedin: https://www.linkedin.com/showcase/dopdf