dopdf as msword printer

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ldecola
Posts: 4
Joined: Fri Feb 18, 2011 3:20 pm

Post by ldecola »

since my last (but one) upgrade of doPDF i can use it as an MSWord printer that comes up when i print from the app.
today i upgraded to "doPDF Free PDF Converter 7.2.359" and the doPDF printer is no longer visible in MSWord
when i go to start > devices & printers i don't see doPDF and i don't know how to add it, tho the convert icon is on my computer


ldecola
Posts: 4
Joined: Fri Feb 18, 2011 3:20 pm

Post by ldecola »

i completely uninstalled doPDF then redownloaded and installed. NOW the doPDF appears among my MSWord printers, but nothing happens when i print to this option.


Claudiu (Softland)
Posts: 1499
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

Hello,
This is probably an unsuccessful doPDF removal.
Please access this link for a tutorial on how to completely remove the doPDF printer:
http://www.dopdf.com/forum/topic/comple ... ling-dopdf
After this has been completed, please restart the PC, install the latest version of doPDF from our website and give it another go.
Thank you.


ldecola
Posts: 4
Joined: Fri Feb 18, 2011 3:20 pm

Post by ldecola »

I found

C:\WINDOWS\system32\spool\drivers\x64\3\dopdf7_en.lng

but can't delete it because it's apparently in use by an earlier attempt to print.
i'm tempted to switch to another word-to-pdf app - this one is ok until it breaks!


ldecola
Posts: 4
Joined: Fri Feb 18, 2011 3:20 pm

Post by ldecola »

rebooted, and then found yet another file, and deleted both...print from word seems to work ok now. can't the uninstall somehow find ALL the offending files?


Claudiu (Softland)
Posts: 1499
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

Hello,
In case of an unsuccessful installation or compatibility issues the files can be locked by the application in question until the PC is restarted or a file unlocker is used to release the file.
We are glad things worked out for you after reinstallation.
Thank you.


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