doPDF 11.9.347 Install Problem

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AusJohn
Posts: 6
Joined: Wed Mar 30, 2022 8:03 am

doPDF 11.9.347 Install Problem

Post by AusJohn »

doPDF 11.9.347 Install Problem

Windows 10 22H2 Professional, fully updated with MS security patches

I uninstalled my existing version of doPDF, rebooted the computer, then tried to install version 11.9.347 running as administrator; unfortunately it didn't install.

It only got as far as showing "Initializing...", so after about 10 minutes I stopped it.

I tried again, using the /installLog option on the command line. The install didn't progress, so I stopped it after about 3 minutes. The log file is attached, in case it's of any use to you. I couldn't attach it as a .log file, so it's a log/text file with the name doPDF_11_20231226172740.log.jpg

Do you have any idea what I can try, in order to get it to install?

Regards,

John

AusJohn
Posts: 6
Joined: Wed Mar 30, 2022 8:03 am

Re: doPDF 11.9.347 Install Problem

Post by AusJohn »

Finally, success in installing doPDF 11.9.347; how did I do it?

Simply double-clicked on the dopdf-full.exe file. :D

No Administrator command prompt, no disabling of antivirus software, and no restarting the Windows installer service.

And, the log files were saved in the %temp% folder without specifically "requesting" it.

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