Created 0 KB pdf when printing large word file

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georgey
Posts: 2
Joined: Wed Nov 05, 2008 2:40 pm

Post by georgey »

When I printed large word file (58 pages 3.1 mb), it created 0kb pdf file, and then creates 0kb file for all the files.


Claudiu (Softland)
Posts: 1500
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

have you restarted your computer and tried again? it seems that the print spooler service stopped and the way to restart it easier is to restart the computer. if you did and still has this problem, does this happen when you print a test file from notepad too?


georgey
Posts: 2
Joined: Wed Nov 05, 2008 2:40 pm

Post by georgey »

yes it is the spooler service problem. I restarted the computer, but it still not working even a notepad file. how to resolve the problem?


Claudiu (Softland)
Posts: 1500
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

if it is the spooler system please see my instructions here on how to troubleshoot the printer spooler service http://www.dopdf.com/forum/topic/progra ... s#post-370


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