Can't uninstall doPDF and its components
Can't uninstall doPDF and its components
doPDF is a good program, but I want to uninstall it because I'm getting some issues with the add-ins for MS Office.
From the Control Panel I tried to uninstall the various components. Each uninstall ran without any errors. But the programs are still there. I have done this several times and also rebooted the PC. Each time after running the uninstaller the programs are still there. I checked my folders. I can see a lot of stuff in C:\Program Files\Softland. And a lot of stuff in the registry.
In Control Panel I have the following programs that won't uninstall.
In my Printers folder I still have the doPDF 8 printer driver and it still works.
Please tell me how to uninstall these items.
Bob
From the Control Panel I tried to uninstall the various components. Each uninstall ran without any errors. But the programs are still there. I have done this several times and also rebooted the PC. Each time after running the uninstaller the programs are still there. I checked my folders. I can see a lot of stuff in C:\Program Files\Softland. And a lot of stuff in the registry.
In Control Panel I have the following programs that won't uninstall.
- NovaPDF 8 add-in for Microsoft Office (x64)
NovaPDF 8 add-in for Microsoft Office (x86)
NovaPDF 8 Printer Driver
NovaPDF 8 SDK COM (x64)
NovaPDF 8 SDK COM (x86)
In my Printers folder I still have the doPDF 8 printer driver and it still works.
Please tell me how to uninstall these items.
Bob
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Claudiu (Softland)
- Posts: 1560
- Joined: Thu May 23, 2013 7:19 am
Re: Can't uninstall doPDF and its components
Hi,
You will need to uninstall doPDF first and after that you must uninstall novaPDF - "NovaPDF 8 SDK COM" is not distributed with doPDF so you must have either installed the SDK separately and you'll need to uninstall it too.
You will need to uninstall doPDF first and after that you must uninstall novaPDF - "NovaPDF 8 SDK COM" is not distributed with doPDF so you must have either installed the SDK separately and you'll need to uninstall it too.
Re: Can't uninstall doPDF and its components
Thanks for the reply, but I don't think this is correct. I completely removed all Softland programs from my PC (see below for details). I then did a clean install of doPDF. After that the following programs were shown in 'Control Panel > Uninstall'.
The problem in my original post was that I could not remove any of these programs. Every time I ran one of the uninstallers it seemed to work, but the program was still there afterwards. The way I fixed it was to install doPDF again over the top of the faulty installation. The installer told me that doPDF was already installed and asked if I wanted to remove it. I said YES and it removed doPDF and all the other associated programs. I was then able to make a clean install of doPDF without the Office add-in, which is what I wanted in the first place.
- doPDF 8
NovaPDF 8 Printer Driver
NovaPDF 8 SDK COM (x64)
NovaPDF 8 SDK COM (x86)
The problem in my original post was that I could not remove any of these programs. Every time I ran one of the uninstallers it seemed to work, but the program was still there afterwards. The way I fixed it was to install doPDF again over the top of the faulty installation. The installer told me that doPDF was already installed and asked if I wanted to remove it. I said YES and it removed doPDF and all the other associated programs. I was then able to make a clean install of doPDF without the Office add-in, which is what I wanted in the first place.