Can't install doPDF while offline

[johnyept]

I'm trying to install dopdf-full.exe (49.4MB, v8.7.943, MD5 db4bed5656a1f9e18bd0d2c6332a83ae, SHA1 e8e1752298bf336b07204e77924b5453f84b973a) on Windows XP SP3 Pro pt-PT + .Net Framework 4.0.3 without internet connection, and I'm getting the following error, with or without the Office add-in option checked:

"The installer could not download the setup file automatically. Click the link below to download the full installer: http://download.dopdf.com/download/setup/dopdf-full.exe".

I also tried v8.6.942 and v8.5.940 with the same result, however v7.3.393 (4MB) installs without a problem.

EDIT: ran installer with -log parameter and it mentions exit code 0x800b0109, which could be related to this unsolved topic from March/April 2016. I guess I'm stuck with v7 for XP...

[Claudiu (Softland)]

Make sure you download and install the full installer here:
http://download.dopdf.com/download/setup/dopdf-full.exe

If the download finishes correctly the final size will be 49.4Mb.

[azardo]

Hi I have the same problem here with all XP machines.

Same setup file works on Windows 7 and later.

Seems to be a certificate problem.

Attached log

[12A0:0A2C][2017-05-09T10:16:13]i001: Burn v3.10.1124.0, Windows v5.1 (Build 2600: Service Pack 3), path: C:\TEMP\SCC\3a021054-e51f-4e21-af48-225a75e13ecf\dopdf-full.exe, cmdline: '/SILENT /SUPPRESSMSGBOXES /NORESTART'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'CustomActionError' to value '[CUSTOM_ACTION_ERROR.D6C8D215_CD75_4D36_A80A_2BC44C6772A5]'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Compressed' to value 'yes'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Condition-cond-1' to value 'NOT Version80907="8.0.907.0" AND NOT Version80907="8.0.906.0" AND NOT Version80907="8.0.905.0"'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Condition-msg-1' to value 'Cannot run this setup. Please uninstall doPDF from the Control Panel and then run the installation again'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Condition-msgid-1' to value 'msgid-1'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Condition-cond-2' to value 'Privileged <> 0'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Condition-msg-2' to value 'You need to be an administrator or enable UAC to install this product.'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'InstallLanguage' to value '0'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'UseRegionalSettings' to value '1'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'InstallOfficeAddIn' to value 'Yes'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'ProcessID' to value '0'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'InstallFolder' to value '[PlatformProgramFilesFolder]\Softland\novaPDF 8'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing numeric variable 'ServicePort' to value '-1'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'InstallShortcuts' to value 'Yes'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'PrinterName' to value 'doPDF 8'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'PortName' to value 'doPDF8'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'DefaultPrinter' to value 'No'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'OemID' to value 'doPdf8_Softland'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Licences' to value 'No'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'DoPdf' to value 'Yes'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Startup' to value 'Yes'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'StartupName' to value 'doPDF'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'OnlyUpgrade' to value 'No'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Scheduler' to value 'No'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'AddPrinter' to value 'Yes'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Oem' to value 'No'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Sdk' to value 'No'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'PrinterManagerShortcut' to value 'No'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'Edition' to value 'dopdf'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'ConfEdition' to value 'doconf'
[12A0:0A2C][2017-05-09T10:16:13]i000: Initializing string variable 'ActivationClientShortcut' to value 'No'
[12A0:0A2C][2017-05-09T10:16:14]i000: Setting string variable 'WixBundleLog' to value 'C:\TEMP\doPDF_8_20170509101614.log'
[12A0:0A2C][2017-05-09T10:16:14]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\TEMP\SCC\3a021054-e51f-4e21-af48-225a75e13ecf\dopdf-full.exe'
[12A0:0A2C][2017-05-09T10:16:14]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\TEMP\SCC\3a021054-e51f-4e21-af48-225a75e13ecf\'
[12A0:0A2C][2017-05-09T10:16:14]i000: Setting string variable 'WixBundleName' to value 'doPDF 8'
[12A0:0A2C][2017-05-09T10:16:15]i000: Loading managed bootstrapper application.
[12A0:0A2C][2017-05-09T10:16:16]i000: Creating BA thread to run asynchronously.
[12A0:0C40][2017-05-09T10:16:21]i000: Running the WiX BA.
[12A0:0C40][2017-05-09T10:16:21]i000: Antiviruses on this machine :
[12A0:0C40][2017-05-09T10:16:21]i000: Antivirus Name: Trend Micro OfficeScan Antivirus ; Company: TrendAntiVirus ; Product UpToDate: True ; Version: 11.0
[12A0:0C40][2017-05-09T10:16:21]i000: Reading default language: 0
[12A0:0C40][2017-05-09T10:16:21]i000: Reading default language: 0
[12A0:0C40][2017-05-09T10:16:21]i000: Setting string variable 'UseRegionalSettings' to value '0'
[12A0:0C40][2017-05-09T10:16:21]i000: Setting string variable 'InstallLanguage' to value '16'
[12A0:0C40][2017-05-09T10:16:21]i000: Setting string variable 'ProcessID' to value '4768'
[12A0:0A2C][2017-05-09T10:16:21]i100: Detect begin, 7 packages
[12A0:0A2C][2017-05-09T10:16:21]i000: Command line parameters are processed
[12A0:0A2C][2017-05-09T10:16:21]i000: DetectBegin
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'NOT VersionNT64' evaluates to true.
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting string variable 'PlatformProgramFilesFolder' to value 'C:\Programmi'
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'VersionNT64' evaluates to false.
[12A0:0A2C][2017-05-09T10:16:21]i000: Product or related product not found: {B3E39FCD-55EB-41B6-92EB-4C5A000C7043}
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting version variable 'Version80907' to value '0.0.0.0'
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting string variable 'Netfx4x64FullVersion' to value '4.0.30319'
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting string variable 'Netfx4FullVersion' to value '4.0.30319'
[12A0:0A2C][2017-05-09T10:16:21]i000: Reading default language: 16
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'Netfx4FullVersion AND (NOT VersionNT64 OR Netfx4x64FullVersion)' evaluates to true.
[12A0:0A2C][2017-05-09T10:16:21]w120: Detected partially cached package: OfficeAddInPackage868.8.947, invalid payload: OfficeAddInPackage868.8.947, reason: 0x80070002
[12A0:0A2C][2017-05-09T10:16:21]i101: Detected package: Netfx4Full, state: Present, cached: None
[12A0:0A2C][2017-05-09T10:16:21]i101: Detected package: OfficeAddInPackage868.8.947, state: Absent, cached: Partial
[12A0:0A2C][2017-05-09T10:16:21]i101: Detected package: OfficeAddInPackage648.8.947, state: Absent, cached: None
[12A0:0A2C][2017-05-09T10:16:21]i104: Detected package: OfficeAddInPackage648.8.947, feature: MainFeature, state: Absent
[12A0:0A2C][2017-05-09T10:16:21]i101: Detected package: DriverPackagex86.8.8.947, state: Absent, cached: None
[12A0:0A2C][2017-05-09T10:16:21]i104: Detected package: DriverPackagex86.8.8.947, feature: NovaApps, state: Absent
[12A0:0A2C][2017-05-09T10:16:21]i104: Detected package: DriverPackagex86.8.8.947, feature: Complete, state: Absent
[12A0:0A2C][2017-05-09T10:16:21]i104: Detected package: DriverPackagex86.8.8.947, feature: ProgramFilesFeature, state: Absent
[12A0:0A2C][2017-05-09T10:16:21]i101: Detected package: DriverPackagex64.8.8.947, state: Absent, cached: None
[12A0:0A2C][2017-05-09T10:16:21]i104: Detected package: DriverPackagex64.8.8.947, feature: NovaApps, state: Absent
[12A0:0A2C][2017-05-09T10:16:21]i104: Detected package: DriverPackagex64.8.8.947, feature: Complete, state: Absent
[12A0:0A2C][2017-05-09T10:16:21]i104: Detected package: DriverPackagex64.8.8.947, feature: ProgramFilesFeature, state: Absent
[12A0:0A2C][2017-05-09T10:16:21]i101: Detected package: OemPackagex86.8.8.947, state: Absent, cached: None
[12A0:0A2C][2017-05-09T10:16:21]i101: Detected package: OemPackagex64.8.8.947, state: Absent, cached: None
[12A0:0A2C][2017-05-09T10:16:21]i000: DetectCompleteMicrosoft.Tools.WindowsInstallerXml.Bootstrapper.DetectCompleteEventArgs
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'NOT Version80907="8.0.907.0" AND NOT Version80907="8.0.906.0" AND NOT Version80907="8.0.905.0"' evaluates to true.
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'Privileged <> 0' evaluates to true.
[12A0:0A2C][2017-05-09T10:16:21]i000: Invoking automatic plan for non-interactive mode.
[12A0:0A2C][2017-05-09T10:16:21]i199: Detect complete, result: 0x0
[12A0:0A2C][2017-05-09T10:16:21]i200: Plan begin, 7 packages, action: Install
[12A0:0A2C][2017-05-09T10:16:21]i000: Package Netfx4Full has state Present
[12A0:0A2C][2017-05-09T10:16:21]w321: Skipping dependency registration on package with no dependency providers: Netfx4Full
[12A0:0A2C][2017-05-09T10:16:21]i000: Package OfficeAddInPackage868.8.947 has state Present
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting string variable 'WixBundleRollbackLog_OfficeAddInPackage868.8.947' to value 'C:\TEMP\doPDF_8_20170509101614_000_OfficeAddInPackage868.8.947_rollback.log'
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting string variable 'WixBundleLog_OfficeAddInPackage868.8.947' to value 'C:\TEMP\doPDF_8_20170509101614_000_OfficeAddInPackage868.8.947.log'
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'VersionNT64' evaluates to false.
[12A0:0A2C][2017-05-09T10:16:21]i000: Package OfficeAddInPackage648.8.947 has state Absent
[12A0:0A2C][2017-05-09T10:16:21]i204: Plan 1 msi features for package: OfficeAddInPackage648.8.947
[12A0:0A2C][2017-05-09T10:16:21]i203: Planned feature: MainFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'NOT VersionNT64' evaluates to true.
[12A0:0A2C][2017-05-09T10:16:21]i000: Package DriverPackagex86.8.8.947 has state Present
[12A0:0A2C][2017-05-09T10:16:21]i204: Plan 3 msi features for package: DriverPackagex86.8.8.947
[12A0:0A2C][2017-05-09T10:16:21]i203: Planned feature: NovaApps, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[12A0:0A2C][2017-05-09T10:16:21]i203: Planned feature: Complete, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[12A0:0A2C][2017-05-09T10:16:21]i203: Planned feature: ProgramFilesFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting string variable 'WixBundleRollbackLog_DriverPackagex86.8.8.947' to value 'C:\TEMP\doPDF_8_20170509101614_001_DriverPackagex86.8.8.947_rollback.log'
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting string variable 'WixBundleLog_DriverPackagex86.8.8.947' to value 'C:\TEMP\doPDF_8_20170509101614_001_DriverPackagex86.8.8.947.log'
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'VersionNT64' evaluates to false.
[12A0:0A2C][2017-05-09T10:16:21]i000: Package DriverPackagex64.8.8.947 has state Absent
[12A0:0A2C][2017-05-09T10:16:21]i204: Plan 3 msi features for package: DriverPackagex64.8.8.947
[12A0:0A2C][2017-05-09T10:16:21]i203: Planned feature: NovaApps, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[12A0:0A2C][2017-05-09T10:16:21]i203: Planned feature: Complete, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[12A0:0A2C][2017-05-09T10:16:21]i203: Planned feature: ProgramFilesFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'NOT VersionNT64' evaluates to true.
[12A0:0A2C][2017-05-09T10:16:21]i000: Package OemPackagex86.8.8.947 has state Present
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting string variable 'WixBundleRollbackLog_OemPackagex86.8.8.947' to value 'C:\TEMP\doPDF_8_20170509101614_002_OemPackagex86.8.8.947_rollback.log'
[12A0:0A2C][2017-05-09T10:16:21]i000: Setting string variable 'WixBundleLog_OemPackagex86.8.8.947' to value 'C:\TEMP\doPDF_8_20170509101614_002_OemPackagex86.8.8.947.log'
[12A0:0A2C][2017-05-09T10:16:21]i052: Condition 'VersionNT64' evaluates to false.
[12A0:0A2C][2017-05-09T10:16:21]i000: Package OemPackagex64.8.8.947 has state Absent
[12A0:0A2C][2017-05-09T10:16:21]i201: Planned package: Netfx4Full, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[12A0:0A2C][2017-05-09T10:16:21]i201: Planned package: OfficeAddInPackage868.8.947, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[12A0:0A2C][2017-05-09T10:16:21]i201: Planned package: OfficeAddInPackage648.8.947, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[12A0:0A2C][2017-05-09T10:16:21]i201: Planned package: DriverPackagex86.8.8.947, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[12A0:0A2C][2017-05-09T10:16:21]i201: Planned package: DriverPackagex64.8.8.947, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[12A0:0A2C][2017-05-09T10:16:21]i201: Planned package: OemPackagex86.8.8.947, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[12A0:0A2C][2017-05-09T10:16:21]i201: Planned package: OemPackagex64.8.8.947, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[12A0:0A2C][2017-05-09T10:16:21]i299: Plan complete, result: 0x0
[12A0:0A2C][2017-05-09T10:16:21]i300: Apply begin
[12A0:0A2C][2017-05-09T10:16:21]i000: Reading default language: 16
[12A0:1628][2017-05-09T10:16:24]i000: Checking for latest version and we have the latest version
[1474:12AC][2017-05-09T10:16:25]i360: Creating a system restore point.
[1474:12AC][2017-05-09T10:16:25]w363: Could not create system restore point, error: 0x80070422. Continuing...
[1474:12AC][2017-05-09T10:16:25]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{40114d1e-366c-42d4-a83c-70c0adfbccf6}, options: 0x7, disable resume: No
[1474:12AC][2017-05-09T10:16:25]i000: Caching bundle from: 'C:\TEMP\{40114d1e-366c-42d4-a83c-70c0adfbccf6}\.be\novapdf.exe' to: 'C:\Documents and Settings\All Users\Dati applicazioni\Package Cache\{40114d1e-366c-42d4-a83c-70c0adfbccf6}\novapdf.exe'
[1474:12AC][2017-05-09T10:16:25]i320: Registering bundle dependency provider: {40114d1e-366c-42d4-a83c-70c0adfbccf6}, version: 8.8.947.0
[1474:12AC][2017-05-09T10:16:25]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{40114d1e-366c-42d4-a83c-70c0adfbccf6}, resume: Active, restart initiated: No, disable resume: No
[1474:1008][2017-05-09T10:16:30]e000: Error 0x800b0101: Failed authenticode verification of payload: C:\Documents and Settings\All Users\Dati applicazioni\Package Cache\.unverified\OfficeAddInPackage868.8.947
[1474:1008][2017-05-09T10:16:30]e000: Error 0x800b0101: Failed to verify signature of payload: OfficeAddInPackage868.8.947
[1474:1008][2017-05-09T10:16:30]e310: Failed to verify payload: OfficeAddInPackage868.8.947 at path: C:\Documents and Settings\All Users\Dati applicazioni\Package Cache\.unverified\OfficeAddInPackage868.8.947, error: 0x800b0101. Deleting file.
[1474:1008][2017-05-09T10:16:30]e000: Error 0x800b0101: Failed to cache payload: OfficeAddInPackage868.8.947
[12A0:0848][2017-05-09T10:16:30]e314: Failed to cache payload: OfficeAddInPackage868.8.947 from working path: C:\TEMP\{40114d1e-366c-42d4-a83c-70c0adfbccf6}\OfficeAddInPackage868.8.947, error: 0x800b0101.
[12A0:0848][2017-05-09T10:16:30]e349: Application requested retry of payload: OfficeAddInPackage868.8.947, encountered error: 0x800b0101. Retrying...
[1474:1008][2017-05-09T10:16:35]e000: Error 0x800b0101: Failed authenticode verification of payload: C:\Documents and Settings\All Users\Dati applicazioni\Package Cache\.unverified\OfficeAddInPackage868.8.947
[1474:1008][2017-05-09T10:16:35]e000: Error 0x800b0101: Failed to verify signature of payload: OfficeAddInPackage868.8.947
[1474:1008][2017-05-09T10:16:35]e310: Failed to verify payload: OfficeAddInPackage868.8.947 at path: C:\Documents and Settings\All Users\Dati applicazioni\Package Cache\.unverified\OfficeAddInPackage868.8.947, error: 0x800b0101. Deleting file.
[1474:1008][2017-05-09T10:16:35]e000: Error 0x800b0101: Failed to cache payload: OfficeAddInPackage868.8.947
[12A0:0848][2017-05-09T10:16:35]e314: Failed to cache payload: OfficeAddInPackage868.8.947 from working path: C:\TEMP\{40114d1e-366c-42d4-a83c-70c0adfbccf6}\OfficeAddInPackage868.8.947, error: 0x800b0101.
[12A0:0848][2017-05-09T10:16:35]e349: Application requested retry of payload: OfficeAddInPackage868.8.947, encountered error: 0x800b0101. Retrying...
[1474:1008][2017-05-09T10:16:40]e000: Error 0x800b0101: Failed authenticode verification of payload: C:\Documents and Settings\All Users\Dati applicazioni\Package Cache\.unverified\OfficeAddInPackage868.8.947
[1474:1008][2017-05-09T10:16:40]e000: Error 0x800b0101: Failed to verify signature of payload: OfficeAddInPackage868.8.947
[1474:1008][2017-05-09T10:16:40]e310: Failed to verify payload: OfficeAddInPackage868.8.947 at path: C:\Documents and Settings\All Users\Dati applicazioni\Package Cache\.unverified\OfficeAddInPackage868.8.947, error: 0x800b0101. Deleting file.
[1474:1008][2017-05-09T10:16:40]e000: Error 0x800b0101: Failed to cache payload: OfficeAddInPackage868.8.947
[12A0:0848][2017-05-09T10:16:40]e314: Failed to cache payload: OfficeAddInPackage868.8.947 from working path: C:\TEMP\{40114d1e-366c-42d4-a83c-70c0adfbccf6}\OfficeAddInPackage868.8.947, error: 0x800b0101.
[12A0:0A2C][2017-05-09T10:16:40]e000: Error 0x800b0101: Failed while caching, aborting execution.
[1474:12AC][2017-05-09T10:16:40]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{40114d1e-366c-42d4-a83c-70c0adfbccf6}, resume: None, restart: None, disable resume: No
[1474:12AC][2017-05-09T10:16:40]i330: Removed bundle dependency provider: {40114d1e-366c-42d4-a83c-70c0adfbccf6}
[1474:12AC][2017-05-09T10:16:40]i352: Removing cached bundle: {40114d1e-366c-42d4-a83c-70c0adfbccf6}, from path: C:\Documents and Settings\All Users\Dati applicazioni\Package Cache\{40114d1e-366c-42d4-a83c-70c0adfbccf6}\
[1474:12AC][2017-05-09T10:16:40]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{40114d1e-366c-42d4-a83c-70c0adfbccf6}, resume: None, restart initiated: No, disable resume: No
[12A0:0A2C][2017-05-09T10:16:40]i399: Apply complete, result: 0x800b0101, restart: None, ba requested restart: No
[12A0:0C40][2017-05-09T10:16:40]i000: Started waiting for all telemetry data to be sent
[12A0:0C40][2017-05-09T10:16:40]i000: Waited 0 seconds for telemetry data to be sent
[12A0:0A2C][2017-05-09T10:16:40]i500: Shutting down, exit code: 0x800b0101
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: ActivationClientShortcut = No
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: AddPrinter = Yes
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Compressed = yes
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Condition-cond-1 = NOT Version80907="8.0.907.0" AND NOT Version80907="8.0.906.0" AND NOT Version80907="8.0.905.0"
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Condition-cond-2 = Privileged <> 0
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Condition-msg-1 = Cannot run this setup. Please uninstall doPDF from the Control Panel and then run the installation again
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Condition-msg-2 = You need to be an administrator or enable UAC to install this product.
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Condition-msgid-1 = msgid-1
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: ConfEdition = doconf
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: CustomActionError =
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: DefaultPrinter = No
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: DoPdf = Yes
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Edition = dopdf
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: InstallFolder = C:\Programmi\Softland\novaPDF 8
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: InstallLanguage = 16
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: InstallOfficeAddIn = Yes
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: InstallShortcuts = Yes
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Licences = No
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Netfx4FullVersion = 4.0.30319
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Netfx4x64FullVersion = 4.0.30319
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Oem = No
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: OemID = doPdf8_Softland
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: OnlyUpgrade = No
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: PlatformProgramFilesFolder = C:\Programmi
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: PortName = doPDF8
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: PrinterManagerShortcut = No
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: PrinterName = doPDF 8
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Privileged = 1
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: ProcessID = 4768
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Scheduler = No
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Sdk = No
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: ServicePort = -1
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Startup = Yes
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: StartupName = doPDF
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: UseRegionalSettings = 0
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: Version80907 = 0.0.0.0
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleAction = 4
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleElevated = 1
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleLog = C:\TEMP\doPDF_8_20170509101614.log
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleLog_DriverPackagex86.8.8.947 = C:\TEMP\doPDF_8_20170509101614_001_DriverPackagex86.8.8.947.log
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleLog_OemPackagex86.8.8.947 = C:\TEMP\doPDF_8_20170509101614_002_OemPackagex86.8.8.947.log
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleLog_OfficeAddInPackage868.8.947 = C:\TEMP\doPDF_8_20170509101614_000_OfficeAddInPackage868.8.947.log
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleManufacturer = Softland
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleName = doPDF 8
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleOriginalSource = C:\TEMP\SCC\3a021054-e51f-4e21-af48-225a75e13ecf\dopdf-full.exe
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleOriginalSourceFolder = C:\TEMP\SCC\3a021054-e51f-4e21-af48-225a75e13ecf\
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleProviderKey = {40114d1e-366c-42d4-a83c-70c0adfbccf6}
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleRollbackLog_DriverPackagex86.8.8.947 = C:\TEMP\doPDF_8_20170509101614_001_DriverPackagex86.8.8.947_rollback.log
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleRollbackLog_OemPackagex86.8.8.947 = C:\TEMP\doPDF_8_20170509101614_002_OemPackagex86.8.8.947_rollback.log
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleRollbackLog_OfficeAddInPackage868.8.947 = C:\TEMP\doPDF_8_20170509101614_000_OfficeAddInPackage868.8.947_rollback.log
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleTag =
[12A0:0A2C][2017-05-09T10:16:40]i410: Variable: WixBundleVersion = 8.8.947.0
[12A0:0A2C][2017-05-09T10:16:41]i007: Exit code: 0x800b0101, restarting: No

[Claudiu (Softland)]

Please try installing the latest version.