Blank Background Image

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anon
Posts: 38
Joined: Tue Jun 03, 2008 8:42 am

Post by anon »

when i print i webpage from firefox 3 the background image of the website disappears,it's just white,any solution to this?

i'm using Win XP SP2


Claudiu (Softland)
Posts: 1560
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

Most likely is because of a setting you have in FireFox. Do this, in FireFox go to File->Page Setup and make sure the option Print Background (color and images) is checked. After that try printing it to doPDF again, as the background image should appear in the PDF now, and let us know if this was it.

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anon
Posts: 38
Joined: Tue Jun 03, 2008 8:42 am

Post by anon »

nope,thats not it,i checked it and everything is the same,it looks like the page is rendered completely different in the 'print preview' window than it is in the browser,could it be some kind of driver problem?


Claudiu (Softland)
Posts: 1560
Joined: Thu May 23, 2013 7:19 am

Post by Claudiu (Softland) »

Hi, the Print Preview window of FireFox has nothing to do with the printer driver, it's the way that page was coded that prevents it from being printer correctly - if Print Preview shows the background image missing, no matter what printer you'll use that image won't show in the resulting file/paper.
I suggest that you try opening that page with a different browser (IE, Opera) and see how they handle the printing, maybe it's not an error in how the page is coded but in the way the browser handles it (IE has a print background image option that you need to check too).
Anyway, the last option (if it doesn't work from other browsers) would be to make a screenshot of the page and print it to PDF after that.

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