Search found 1560 matches

by Claudiu (Softland)
Thu May 17, 2012 1:18 pm
Forum: Troubleshooting
Topic: PDFs won't open on last viewed page
Replies: 1
Views: 4456

Hello,
We made some tests and managed to reproduce this behavior. A fix will be available for this issue in the next release.
Thank you.

by Claudiu (Softland)
Tue May 15, 2012 11:23 am
Forum: Troubleshooting
Topic: doPDF keep crashing
Replies: 3
Views: 5443

Hi,
We have managed to reproduce the error on our test machines and we are working on a fix. Thank you for pointing this out to us.

by Claudiu (Softland)
Tue May 15, 2012 10:44 am
Forum: General
Topic: Can I run 2 versions on same computer?
Replies: 2
Views: 5021

Hello,
You can keep multiple versions of novaPDF on the same computer without any issues.

by Claudiu (Softland)
Mon May 14, 2012 12:19 pm
Forum: Troubleshooting
Topic: Header does not show
Replies: 1
Views: 4140

<r>Hi, <br/> We tried to print a word document with an image header on all pages and the print tests were successful. So we would need the exact document you have used for printing and got the issue to be able to troubleshoot this. IF possible, please send us the file along with information about th...
by Claudiu (Softland)
Mon May 14, 2012 12:12 pm
Forum: Troubleshooting
Topic: printing problem with dopdf driver
Replies: 4
Views: 5806

<r>Hi,<br/> Please send us that specific document if possible along with this information so we can make some tests at <EMAIL email="support@novapdf.com">support@novapdf.com</EMAIL><br/> Also mention the exact OS version and doPDF version you have used when printing so we can replicate the test envi...
by Claudiu (Softland)
Fri May 11, 2012 10:29 am
Forum: Troubleshooting
Topic: printing problem with dopdf driver
Replies: 4
Views: 5806

Hi,
Unfortunately doPDF is not intended or optimized for re-converting PDF files so this is why you are getting these issues with the fonts and the drawing. The quality of the PDF drops when this sort of conversion is done.
Thank you for understanding.

by Claudiu (Softland)
Thu May 10, 2012 6:16 pm
Forum: Announcements
Topic: [Major update] doPDF 7.3 was released
Replies: 5
Views: 37092

<r>We've released a new build, doPDF 7.3 build 381. What's new:<br/> <br/> New: Conversion corrections for text with ColtFont font<br/> New: Changed font names for subsetted fonts to have correct ANSI characters<br/> Update: Changed the hash algorithm for image optimization<br/> <br/> You can downlo...
by Claudiu (Softland)
Thu May 10, 2012 10:32 am
Forum: Troubleshooting
Topic: Lines or Smudge line after PDF is saved from Protected PDF
Replies: 1
Views: 4488

Hi,
Unfortunately doPDF is not optimized in re-converting PDF files so this is why you are getting these issues with the lines. The quality of the PDF drops when this sort of conversion is done.
Thank you for understanding.

by Claudiu (Softland)
Mon May 07, 2012 11:05 am
Forum: General
Topic: Characters not printing properly
Replies: 1
Views: 4547

Hi,
Please try printing with embed fonts enabled and it should be fine.
Thank you.

by Claudiu (Softland)
Thu May 03, 2012 5:55 pm
Forum: Announcements
Topic: 50 Licenses for novaPDF Professional - Giveaway
Replies: 50
Views: 265023

Hi,
Thank you for your video. The license has been sent to the email address registered with your account on our forum.