Search found 1560 matches

by Claudiu (Softland)
Mon Sep 28, 2015 10:49 am
Forum: General
Topic: Citrix and doPDF
Replies: 1
Views: 8051

Re: Citrix and doPDF

You cannot use doPDF with Citrix but we have a commercial program, novaPDF, that you can use via Citrix.
by Claudiu (Softland)
Mon Sep 28, 2015 10:13 am
Forum: Troubleshooting
Topic: DOPDF Spooling issue (DoPDFv7)
Replies: 1
Views: 9033

Re: DOPDF Spooling issue (DoPDFv7)

Probably a problem with the print spooler, just try to restart the Print Spool service.
by Claudiu (Softland)
Mon Sep 28, 2015 10:12 am
Forum: Troubleshooting
Topic: Word form print bad in version 8
Replies: 1
Views: 8615

Re: Word form print bad in version 8

I've opened your Word document and the right margin doesn't exist in the word either, plus it sends a warning "margins too narrow...". The issue might be with Word rather than dopdf, can you try to increase the margin-right a bit?
by Claudiu (Softland)
Wed Aug 26, 2015 11:36 am
Forum: General
Topic: Printing clickable URLs
Replies: 1
Views: 7370

Re: Printing clickable URLs

Hi,

You cannot print clickable URLs from a web page.
by Claudiu (Softland)
Wed Aug 26, 2015 11:35 am
Forum: Troubleshooting
Topic: Browse Window Does Not Close
Replies: 15
Views: 29717

Re: Browse Window Does Not Close

Hi,

We cannot reproduce the problem. From what application are you trying to print?
by Claudiu (Softland)
Wed Aug 26, 2015 11:35 am
Forum: Troubleshooting
Topic: Cancelling a Print-to-PDF Task Prevents Further Printing
Replies: 2
Views: 9237

Re: Cancelling a Print-to-PDF Task Prevents Further Printing

Hi,

What type of document are you trying to print and from which application you print? so we can reproduce the situation.
by Claudiu (Softland)
Wed Aug 26, 2015 11:33 am
Forum: Troubleshooting
Topic: 7.2 - good, 7.3 - bad conversion from Word
Replies: 2
Views: 9394

Re: 7.2 - good, 7.3 - bad conversion from Word

Hi,

Please send us again the document and fonts to support[at]novapdf[dot]com
by Claudiu (Softland)
Wed Aug 26, 2015 11:25 am
Forum: General
Topic: PDF alignment problem
Replies: 1
Views: 7456

Re: PDF alignment problem

Hi,

1. Please note doPDF does not resize the page to fit. It is the HTML viewer doing that.
2. Clickable URLs from web pages cannot be made using doPDF.
by Claudiu (Softland)
Tue Aug 25, 2015 1:00 pm
Forum: Troubleshooting
Topic: Troubleshooting doPDF install/uninstall errors
Replies: 12
Views: 47891

Re: Troubleshooting doPDF install/uninstall errors

Hi,

I cannot tell you an exact date. I created a ticket for that.
by Claudiu (Softland)
Tue Jul 28, 2015 1:08 pm
Forum: Troubleshooting
Topic: Troubleshooting doPDF install/uninstall errors
Replies: 12
Views: 47891

Re: Troubleshooting doPDF install/uninstall errors

We're looking into these problems and if it's due to doPDF we'll issue a fix.