Search found 1495 matches

by Claudiu (Softland)
Wed Apr 12, 2017 1:02 pm
Forum: General
Topic: doPDF Downloads Blocked from Soft112
Replies: 4
Views: 3648

Re: doPDF Downloads Blocked from Soft112

Hi,
That is not because of Soft112. We are using MaxCDN to host our downloads and that IP belongs to them - for some strange reason brightcloud marks it as high-risk, we'll contact MaxCDN to see why that happens. Thank you for reporting this.
by Claudiu (Softland)
Wed Apr 12, 2017 12:55 pm
Forum: Troubleshooting
Topic: doPDF PDF Rejected for Not Embedding Fonts
Replies: 2
Views: 4291

Re: doPDF PDF Rejected for Not Embedding Fonts

Hi,
Can you look in the PDF file you created with doPDF to see if the font is embedded (shows what's embedded in Properties)?
by Claudiu (Softland)
Wed Apr 12, 2017 12:54 pm
Forum: Troubleshooting
Topic: DoPDF is installing files with permissions issues that make it unable to log in as a new user
Replies: 6
Views: 4167

Re: DoPDF is installing files with permissions issues that make it unable to log in as a new user

Hi Stephen,
We don't add them so it's something between the interaction of Office and the add-in. Maybe when an add-in is added for the first time Word automatically creates those files. But in our setup we don't have those nor do we copy them during installation, it's something Office creates.
by Claudiu (Softland)
Wed Apr 12, 2017 12:51 pm
Forum: General
Topic: no Turkish language support.
Replies: 1
Views: 2887

Re: no Turkish language support.

doPDF has its interface translated in Turkish. Are you referring to the fact that you tried to convert some Turkish characters and it showed an error?
by Claudiu (Softland)
Tue Mar 21, 2017 8:57 am
Forum: Troubleshooting
Topic: Order of documents
Replies: 1
Views: 2504

Re: Order of documents

Hi,
doPDF converts the files to PDF in the order it receives them. So you must send them to print in the order you want them to show up.
by Claudiu (Softland)
Tue Mar 21, 2017 8:51 am
Forum: Troubleshooting
Topic: DoPDF is installing files with permissions issues that make it unable to log in as a new user
Replies: 6
Views: 4167

Re: DoPDF is installing files with permissions issues that make it unable to log in as a new user

Hi,
Those are not files that doPDF creates, those are files created by Microsoft Word for some reason. Have you also run recent updates for Office, or installed anything new aside doPDF?
by Claudiu (Softland)
Tue Mar 21, 2017 8:44 am
Forum: General
Topic: doPDF Downloads Blocked from Soft112
Replies: 4
Views: 3648

Re: doPDF Downloads Blocked from Soft112

Hi,
Can you give us some examples where soft112 is blocked?
by Claudiu (Softland)
Wed Dec 21, 2016 6:28 am
Forum: General
Topic: Installation problem in windows 10 (64-bit)
Replies: 1
Views: 2710

Re: Installation problem in windows 10 (64-bit)

Please try the newest version.
by Claudiu (Softland)
Wed Dec 21, 2016 6:27 am
Forum: General
Topic: What's the difference between "Small File" and "Hi Quality?"
Replies: 2
Views: 3270

Re: What's the difference between "Small File" and "Hi Quality?"

Have you tried optimizing the word document for printing first? You might have images that are actually saved in the word doc in larger sizes but only used cropped and that could cause the issue.
by Claudiu (Softland)
Wed Dec 21, 2016 6:26 am
Forum: General
Topic: Can doPDF print to PDF/A format?
Replies: 1
Views: 2585

Re: Can doPDF print to PDF/A format?

It cannot, you can do that with novaPDF though: http://www.dopdf.com/compare

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