Search found 1499 matches

by Claudiu (Softland)
Tue Aug 30, 2011 10:19 am
Forum: General
Topic: PDF is Removing JPG Border.. What to do?
Replies: 3
Views: 1902

<t>Hello,<br/> We have just printed the doc you attached with the latest doPDF version and the file is printed correctly without any lines missing.<br/> Can you install the latest version after a complete uninstallation of the previous ones and let us know if you still have the issues?<br/> Thank yo...
by Claudiu (Softland)
Mon Aug 29, 2011 10:21 am
Forum: Troubleshooting
Topic: Huge file size with doPDF version 7.2
Replies: 1
Views: 1631

Hello,
Can you send us the file in question if possible to make some tests from here and find out the cause for the size?
We have tried some printing with JPG files but the PDF resulted sizes are within normal parameters for a file that type.
Thank you.

by Claudiu (Softland)
Mon Aug 29, 2011 10:16 am
Forum: General
Topic: PDF is Removing JPG Border.. What to do?
Replies: 3
Views: 1902

Hello,
Are you using doPDF when creating the PDF file or a customized application?
Can you also let us know the doPDF version and build you are using and also send us the file in question so we can make some tests as well?
Thank you.

by Claudiu (Softland)
Fri Aug 26, 2011 10:08 am
Forum: General
Topic: how do we determine current version number?
Replies: 1
Views: 1663

Hello,
To see the details about your doPDF installation please access the Printers area, right click on the doPDF printer, click on Printing Preferences and select the About tab in the window.
Thank you.

by Claudiu (Softland)
Thu Aug 25, 2011 10:21 am
Forum: General
Topic: Header and footer in PDF files
Replies: 1
Views: 1664

<t>Hello,<br/> Please let us know what browser are you using to make these operations.<br/> This is not a setting you can change from doPDF but it is available to be changed from the browser.<br/> For example in IE9 if you go to Tools > Print > Page setup you should be able to change everything rela...
by Claudiu (Softland)
Thu Aug 25, 2011 10:17 am
Forum: Troubleshooting
Topic: unable to connect to the printer
Replies: 1
Views: 1597

<t>Hello,<br/> Can you let us know more details about this issue?<br/> We need to know the doPDF version and build you have installed, the Windows OS version you have and also if you correctly installed the program meaning if you have a printer available on the list from the Control Panel Printers s...
by Claudiu (Softland)
Tue Aug 23, 2011 6:03 pm
Forum: Troubleshooting
Topic: Plot Cad drawing to PDF not readable
Replies: 1
Views: 1982

Hello,
I believe this is a scaling issue unfortunately with Autocad. We had this issue before with large files using large scaling and doPDF has limited values for this document scaling setting.
Thank you.

by Claudiu (Softland)
Tue Aug 23, 2011 6:02 pm
Forum: General
Topic: Print PDF dash line becomes solid
Replies: 1
Views: 1988

Hello,
All we can say at this time is that we have followed the Microsoft guidelines in implementing the specifications and technology for doPDF.
Thank you for understanding.

by Claudiu (Softland)
Mon Aug 22, 2011 7:15 pm
Forum: General
Topic: URGENT-Chinese PDF to English PDF
Replies: 2
Views: 3154

Hello,
Unfortunately we cannot assist you with your query as it does not involve our application in particular.
Thank you for understanding.

by Claudiu (Softland)
Fri Aug 19, 2011 2:08 pm
Forum: Announcements
Topic: 50 Licenses for novaPDF Professional - Giveaway
Replies: 50
Views: 54218

@traboulism - that video was created by another user, he already received the license for novaPDF Professional. You have to create a video in order to participate, read the first post.