Search found 1506 matches

by Claudiu (Softland)
Tue Apr 24, 2012 11:42 am
Forum: Troubleshooting
Topic: Adobe Reader does not automatically launch and display PDF
Replies: 9
Views: 12265

<t>Hello,<br/> We made multiple tests and all the PDF files were opened successfully. We had a situation like this some time ago and in that case, the PDF file format was setup in Windows to be opened by a different PDF reader rather than Adobe Reader. After that reader was uninstalled, somehow the ...
by Claudiu (Softland)
Mon Apr 23, 2012 2:10 pm
Forum: Troubleshooting
Topic: doPDF Freezes when Pasting Text into Filename Field of Save PDF Dialog Box
Replies: 3
Views: 2737

<t>Hello,<br/> We made some tests and replicated the behavior however i am afraid there isn't a fix available for this. The problem comes from the focus window determined by Windows/Firefox after the command for printing is made with doPDF. This means that when you click on Print, the doPDF Save win...
by Claudiu (Softland)
Mon Apr 23, 2012 11:44 am
Forum: Troubleshooting
Topic: Embedded font question
Replies: 2
Views: 2309

<r>Hi,<br/> In order to test this and check if it is indeed a bug or just an application document handling behavior we would need the exact document you used for printing and got these results. If you can provide that, please send it to our support email at <EMAIL email="support@novaPDF.com">support...
by Claudiu (Softland)
Mon Apr 23, 2012 11:12 am
Forum: Troubleshooting
Topic: Adobe Reader does not automatically launch and display PDF
Replies: 9
Views: 12265

Hi,
Have you tried what we suggested and remove then cleanly re-install doPDF on your computer following the article?
Thank you.

by Claudiu (Softland)
Fri Apr 20, 2012 12:58 pm
Forum: Troubleshooting
Topic: Adobe Reader does not automatically launch and display PDF
Replies: 9
Views: 12265

<r>Hello,<br/> Please let us know the exact doPDF version and build you are using for the conversion. The information is on the About page on the doPDF Printing Preferences window.<br/> Also you can try to completely uninstall doPDF using this article as guidance <URL url="http://www.dopdf.com/forum...
by Claudiu (Softland)
Wed Apr 18, 2012 1:24 pm
Forum: General
Topic: dopdf conflict with windows share printer
Replies: 1
Views: 2362

<t>Hello,<br/> We have tried to reproduce the issue by using the same setup (a shared HP printer and a locally installed doPDF) but all the prints were successful for both the physical printer and doPDF. This situation may be just a compatibility issue unfortunately and we cannot do much about it in...
by Claudiu (Softland)
Wed Apr 18, 2012 12:14 pm
Forum: General
Topic: Language Fonts does not print in PDF file
Replies: 1
Views: 2218

Hi,
We have managed to reproduce the issue and we will try to find a resolution for it. Thank you for pointing this out.

by Claudiu (Softland)
Thu Apr 12, 2012 11:01 am
Forum: Tutorials
Topic: how can i password my document?
Replies: 1
Views: 2825

Hello,
doPDF does not include the features you mentioned however we have another program called novaPDF which does. For more information and download please access http://www.novapdf.com/en/download.html
Thank you.

by Claudiu (Softland)
Wed Apr 11, 2012 10:45 am
Forum: General
Topic: default printer setting
Replies: 7
Views: 6545

Hi,
The printer sets itself as default only if there is no other functional printer installed in the system.
Thank you.

by Claudiu (Softland)
Mon Apr 09, 2012 12:08 pm
Forum: General
Topic: doPDF outputs web-page content reduced size
Replies: 1
Views: 2412

<t>Hello,<br/> We tried to print web pages to PDF from 3 different browsers but the result is the same as the page is printed at the original size. Please make sure that the scaling from the web browser is the same as the scaling from doPDF if a custom scaling size is selected from the browser. The ...