Search found 1499 matches

by Claudiu (Softland)
Tue Aug 07, 2012 11:33 am
Forum: Troubleshooting
Topic: Fit to page is not working
Replies: 1
Views: 1757

Hello,
Please send us the page in questions so we can make some tests from our end and check for any solution if any apply for this situation.
Thank you.

by Claudiu (Softland)
Tue Aug 07, 2012 11:24 am
Forum: Troubleshooting
Topic: Problems printing from Internet Explorer 8
Replies: 3
Views: 2043

<t>Hello,<br/> We did not change anything in the doPDF architecture that would result in the problems you are having. Most likely something has changes in the IE8 settings unfortunately, especially if other applications are working without any issues. What we could suggest is for you to try and rein...
by Claudiu (Softland)
Thu Aug 02, 2012 5:36 pm
Forum: Troubleshooting
Topic: The proposal to improve the program
Replies: 3
Views: 1760

Good suggestion, we'll add it to the wishlist

by Claudiu (Softland)
Thu Aug 02, 2012 5:33 pm
Forum: General
Topic: subset of embedded fonts
Replies: 9
Views: 5560

Thank you, we received the email and we're currently doing tests.

by Claudiu (Softland)
Thu Aug 02, 2012 5:30 pm
Forum: General
Topic: simulating scan-procedure
Replies: 1
Views: 2246

<r>Hi,<br/> <br/> Yes, you can convert PDF to PDF using doPDF (just print from Adobe Reader and select doPDF as the printer). doPDF works on virtual machines too, if there's a problem and doesn't show up as a printer you have to try reinstalling it (and make sure you install the newest version from ...
by Claudiu (Softland)
Tue Jul 31, 2012 5:50 pm
Forum: General
Topic: Adobe X Reader conflict
Replies: 3
Views: 2453

That's strange, it doesn't happen on our tests. Is dopdf set as the default printer? If so, can you select another printer as default and try to see if the error re-occurs?

by Claudiu (Softland)
Tue Jul 31, 2012 5:48 pm
Forum: General
Topic: subset of embedded fonts
Replies: 9
Views: 5560

<t>Hi wwwupp, thank you for your feedback. Do you think it would be possible to send us via email (support at novapdf.com) a word document with the problematic fonts embedded so we could test the conversion here? If we have the fonts and are able to reproduce the problem here most likely we'll be ab...
by Claudiu (Softland)
Tue Jul 31, 2012 5:44 pm
Forum: General
Topic: Remote Desktop Server Support
Replies: 2
Views: 4467

Hi, sorry but doPDF doesn't work via RDS. We have another product (commercial) you could test out, http://www.novapdf.com/download.html#server-editions (it works via terminal services/RDS).

by Claudiu (Softland)
Tue Jul 31, 2012 5:43 pm
Forum: Troubleshooting
Topic: Windows 7 installation of printer fails
Replies: 1
Views: 2972

Hi, can you try with our latest version too (7.3)?

by Claudiu (Softland)
Tue Jul 31, 2012 5:41 pm
Forum: Troubleshooting
Topic: Problems printing from Internet Explorer 8
Replies: 3
Views: 2043

Hi,

It seems that the invoices are scanned images, because that would justify the fact that you are unable to select (copy/paste) the text. Can you right-click an invoice and save it to see if it's not actually an image?