Search found 1499 matches

by Claudiu (Softland)
Thu May 17, 2018 11:39 am
Forum: Announcements
Topic: Get a free license for novaPDF Lite 9
Replies: 0
Views: 5248

Get a free license for novaPDF Lite 9

free-license-novapdf.jpg [/url] For a limited time we’re offering you a chance to get a free license for novaPDF Lite 9, valued at $30 , by helping us a bit with spreading the word about novaPDF. You can get your free license here: http://blog.novapdf.com/2018/05/get-a-free-license-of-novapdf-lite-...
by Claudiu (Softland)
Thu May 17, 2018 11:02 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 22
Views: 64037

Re: Installation Option for Office Plugin

Build 239 should have solved this issue completely, can you please install it and confirm?
by Claudiu (Softland)
Thu May 17, 2018 10:16 am
Forum: Troubleshooting
Topic: DoPDF Freeze
Replies: 3
Views: 3003

Re: DoPDF Freeze

Are you trying to print to doPDF 15 different spreadsheets at once? Or is it a single spreadsheet (Excel file) with 15 sheets inside it (tabs)? Did you try to print less to see if the issue still happens?
by Claudiu (Softland)
Thu May 17, 2018 10:12 am
Forum: General
Topic: Install/Upgrade Hangs (Version 9.3 Build 937)
Replies: 2
Views: 4312

Re: Install/Upgrade Hangs (Version 9.3 Build 937)

Please try the newest build released yesterday (239). If this issue still happens, email us at support[]novapdf.com as we'll need some logs.
by Claudiu (Softland)
Fri May 11, 2018 7:19 am
Forum: Troubleshooting
Topic: Can't Print to 7x10 Exactly
Replies: 2
Views: 3046

Re: Can't Print to 7x10 Exactly

Hi Joe,

What application are you printing from to doPDF? Before actually printing, click on the Preferences button with doPDF 9 selected. Then in Custom enter the custom size you want it to print to, then continue with the printing. This should keep the size you manually added.
by Claudiu (Softland)
Fri May 11, 2018 7:07 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 8237

Re: 9.2.234 is not making pdf files

Karen, please follow the instructions we sent in that email and if it doesn't work reply to us (to the same email address for faster processing) and we'll try to find a solution.
by Claudiu (Softland)
Thu Apr 19, 2018 5:19 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 8237

Re: 9.2.234 is not making pdf files

Hi Karen, if you uninstalled any entries for doPDF/novaPDF from your Apps & Features then the safest way would be to delete the Softland folder completely. But before doing that make sure you've uninstalled any doPDF/novaPDF entries. Then restart the computer, and install the latest v9 of doPDF. Tha...
by Claudiu (Softland)
Wed Apr 18, 2018 5:42 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 8237

Re: 9.2.234 is not making pdf files

Hi, Do you also have novaPDF installed, or you've only installed doPDF so far? The solution here would be a clean uninstall of doPDF/novaPDF and reinstalling the latest version. Go to your Apps/Features page and uninstall any doPDF/novaPDF entries. After that, manually delete the doPDF/novaPDF folde...
by Claudiu (Softland)
Wed Apr 18, 2018 5:36 am
Forum: Troubleshooting
Topic: Do PDF 9 Language Support
Replies: 3
Views: 4359

Re: Do PDF 9 Language Support

We're working on adding the German language in the next update we're releasing for doPDF (9.3). Thank you.
by Claudiu (Softland)
Wed Apr 18, 2018 5:23 am
Forum: Troubleshooting
Topic: DoPDF freezes after exiting Properties menu
Replies: 4
Views: 4451

Re: DoPDF freezes after exiting Properties menu

What OS have you installed it on? Also, do you have the latest version of doPDF installed?