Search found 1496 matches

by Softland
Mon Apr 30, 2018 11:56 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 15
Views: 7595

Re: Installation Option for Office Plugin

We're trying to reproduce this here and we'll make changes in the next build to increase visibility.
by Softland
Thu Apr 19, 2018 5:19 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 3961

Re: 9.2.234 is not making pdf files

Hi Karen, if you uninstalled any entries for doPDF/novaPDF from your Apps & Features then the safest way would be to delete the Softland folder completely. But before doing that make sure you've uninstalled any doPDF/novaPDF entries. Then restart the computer, and install the latest v9 of doPDF....
by Softland
Wed Apr 18, 2018 5:44 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 15
Views: 7595

Re: Installation Option for Office Plugin

How about now?
by Softland
Wed Apr 18, 2018 5:42 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 3961

Re: 9.2.234 is not making pdf files

Hi, Do you also have novaPDF installed, or you've only installed doPDF so far? The solution here would be a clean uninstall of doPDF/novaPDF and reinstalling the latest version. Go to your Apps/Features page and uninstall any doPDF/novaPDF entries. After that, manually delete the doPDF/novaPDF folde...
by Softland
Wed Apr 18, 2018 5:36 am
Forum: Troubleshooting
Topic: Do PDF 9 Language Support
Replies: 3
Views: 3434

Re: Do PDF 9 Language Support

We're working on adding the German language in the next update we're releasing for doPDF (9.3). Thank you.
by Softland
Wed Apr 18, 2018 5:27 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 15
Views: 7595

Re: Installation Option for Office Plugin

Hi, those 2 checkboxes are designed using the same theme we use throughout the installer. Isn't what you see exactly as in the image below, and if not can you tell me what OS you have?

install.png
install.png (35.86 KiB) Viewed 4346 times
by Softland
Wed Apr 18, 2018 5:23 am
Forum: Troubleshooting
Topic: DoPDF freezes after exiting Properties menu
Replies: 4
Views: 3301

Re: DoPDF freezes after exiting Properties menu

What OS have you installed it on? Also, do you have the latest version of doPDF installed?
by Softland
Thu Mar 08, 2018 10:15 am
Forum: Troubleshooting
Topic: doPDF Printer Disappears After Reboot
Replies: 1
Views: 2482

Re: doPDF Printer Disappears After Reboot

Under Program Files do you see the program still installed (or try add/remove programs to see if any doPDF entries are there)? I believe this might be an issue with your Windows/users.
by Softland
Thu Mar 08, 2018 10:09 am
Forum: Troubleshooting
Topic: not putting multiple tabs in excel into 1 pdf
Replies: 1
Views: 2140

Re: not putting multiple tabs in excel into 1 pdf

Hi, this might be an issue with the way you're printing. Please see this article: http://www.novapdf.com/kb/printing-an-e ... e-135.html
by Softland
Thu Mar 08, 2018 10:08 am
Forum: General
Topic: new install doesn't work
Replies: 1
Views: 2343

Re: new install doesn't work

So when you are trying to create a PDF by sending your file to print you get an error? Can you post what the error says?

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