Search found 1560 matches

by Claudiu (Softland)
Tue Dec 15, 2015 10:31 am
Forum: Troubleshooting
Topic: Spooling but not saving
Replies: 1
Views: 8743

Re: Spooling but not saving

It means an error is encountered on one of those page and that's why it cannot continue. Try printing smaller batches to see which page causes troubles.
by Claudiu (Softland)
Tue Dec 15, 2015 10:28 am
Forum: Troubleshooting
Topic: License not Valid Error 4380
Replies: 6
Views: 151175

Re: License not Valid Error 4380

This error (4380) is shown in the latest version when the service "novaPDF Server" is not started. The service should start automatically when your computer is restarted, but on some systems that doesn't always work. Here's what you should do: 1. First of all, if you haven't already, try t...
by Claudiu (Softland)
Tue Dec 15, 2015 10:27 am
Forum: Troubleshooting
Topic: Each page saves as a separate file?!
Replies: 1
Views: 8651

Re: Each page saves as a separate file?!

doPDF prints to pdf just like a regular printer would print to a page, so if it creates separate files it is because the program you're printing from sends those as separate files. You should combine the pages in the original document and then print that document.
by Claudiu (Softland)
Tue Dec 15, 2015 10:26 am
Forum: Troubleshooting
Topic: PDF not generating on one page
Replies: 2
Views: 9038

Re: PDF not generating on one page

No, you cannot do that with doPDF. It is called pdf merging and doPDF doesn't support it, only our commercial product has this feature - http://www.novapdf.com
by Claudiu (Softland)
Tue Dec 15, 2015 7:51 am
Forum: General
Topic: user license
Replies: 7
Views: 21082

Re: user license

This error (4380) is shown in the latest version when the service "novaPDF Server" is not started. The service should start automatically when your computer is restarted, but on some systems that doesn't always work. Here's what you should do: 1. First of all, if you haven't already, try t...
by Claudiu (Softland)
Tue Nov 24, 2015 1:44 pm
Forum: Troubleshooting
Topic: Verspringen pagina's
Replies: 2
Views: 8839

Re: Verspringen pagina's

Sorry we don't speak Dutch so you'll need to resend this in English.
by Claudiu (Softland)
Tue Nov 24, 2015 1:42 pm
Forum: Troubleshooting
Topic: Troubleshooting doPDF install/uninstall errors
Replies: 12
Views: 48353

Re: Troubleshooting doPDF install/uninstall errors

Hi burkhurdar, instead of clicking on the Update alert please uninstall doPDF first and after that restart your computer. Download the latest version and install it after that.
by Claudiu (Softland)
Tue Nov 24, 2015 1:40 pm
Forum: Troubleshooting
Topic: License is not valid
Replies: 3
Views: 11035

Re: License is not valid

Hi,
Please uninstall the current version, restart the computer and reinstall the new one. It might be an issue due to the fact that you upgraded to Windows 10.
by Claudiu (Softland)
Fri Oct 16, 2015 10:10 am
Forum: Tutorials
Topic: The new installer
Replies: 18
Views: 35504

Re: The new installer

It's strange, it shouldn't set itself as the default printer unless you send in the param. There's no param to specifically not put it default.
by Claudiu (Softland)
Fri Oct 16, 2015 10:09 am
Forum: General
Topic: user license
Replies: 7
Views: 21082

Re: user license

Hi Marty, can you install the latest 8.5 version as we've done some fixes in it too.