Search found 1494 matches

by Claudiu (Softland)
Tue Nov 24, 2015 1:40 pm
Forum: Troubleshooting
Topic: License is not valid
Replies: 3
Views: 3402

Re: License is not valid

Hi,
Please uninstall the current version, restart the computer and reinstall the new one. It might be an issue due to the fact that you upgraded to Windows 10.
by Claudiu (Softland)
Fri Oct 16, 2015 10:10 am
Forum: Tutorials
Topic: The new installer
Replies: 18
Views: 13430

Re: The new installer

It's strange, it shouldn't set itself as the default printer unless you send in the param. There's no param to specifically not put it default.
by Claudiu (Softland)
Fri Oct 16, 2015 10:09 am
Forum: General
Topic: user license
Replies: 7
Views: 13373

Re: user license

Hi Marty, can you install the latest 8.5 version as we've done some fixes in it too.
by Claudiu (Softland)
Mon Sep 28, 2015 10:49 am
Forum: General
Topic: Citrix and doPDF
Replies: 1
Views: 2352

Re: Citrix and doPDF

You cannot use doPDF with Citrix but we have a commercial program, novaPDF, that you can use via Citrix.
by Claudiu (Softland)
Mon Sep 28, 2015 10:13 am
Forum: Troubleshooting
Topic: DOPDF Spooling issue (DoPDFv7)
Replies: 1
Views: 2089

Re: DOPDF Spooling issue (DoPDFv7)

Probably a problem with the print spooler, just try to restart the Print Spool service.
by Claudiu (Softland)
Mon Sep 28, 2015 10:12 am
Forum: Troubleshooting
Topic: Word form print bad in version 8
Replies: 1
Views: 1705

Re: Word form print bad in version 8

I've opened your Word document and the right margin doesn't exist in the word either, plus it sends a warning "margins too narrow...". The issue might be with Word rather than dopdf, can you try to increase the margin-right a bit?
by Claudiu (Softland)
Wed Aug 26, 2015 11:36 am
Forum: General
Topic: Printing clickable URLs
Replies: 1
Views: 2034

Re: Printing clickable URLs

Hi,

You cannot print clickable URLs from a web page.
by Claudiu (Softland)
Wed Aug 26, 2015 11:35 am
Forum: Troubleshooting
Topic: Browse Window Does Not Close
Replies: 15
Views: 9665

Re: Browse Window Does Not Close

Hi,

We cannot reproduce the problem. From what application are you trying to print?
by Claudiu (Softland)
Wed Aug 26, 2015 11:35 am
Forum: Troubleshooting
Topic: Cancelling a Print-to-PDF Task Prevents Further Printing
Replies: 2
Views: 1700

Re: Cancelling a Print-to-PDF Task Prevents Further Printing

Hi,

What type of document are you trying to print and from which application you print? so we can reproduce the situation.
by Claudiu (Softland)
Wed Aug 26, 2015 11:33 am
Forum: Troubleshooting
Topic: 7.2 - good, 7.3 - bad conversion from Word
Replies: 2
Views: 2223

Re: 7.2 - good, 7.3 - bad conversion from Word

Hi,

Please send us again the document and fonts to support[at]novapdf[dot]com

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