Search found 1499 matches

by Claudiu (Softland)
Thu Apr 28, 2016 1:16 pm
Forum: Troubleshooting
Topic: No MS Office add-in option during DoPDF installation
Replies: 3
Views: 3417

Re: No MS Office add-in option during DoPDF installation

Can you send an email to support[at]novapdf.com with the screenshot and details about how this happens?
by Claudiu (Softland)
Thu Apr 21, 2016 6:05 am
Forum: Troubleshooting
Topic: doPDF installation error 0x800b0109
Replies: 4
Views: 3313

Re: doPDF installation error 0x800b0109

Can you send us the installation logs to support[at]novapdf.com?
by Claudiu (Softland)
Thu Apr 07, 2016 10:38 am
Forum: Troubleshooting
Topic: Troubleshooting doPDF install/uninstall errors
Replies: 12
Views: 17271

Re: Troubleshooting doPDF install/uninstall errors

Are you using the full installer to run the setup (there's a web installer that usually needs to install additional packages, but the full one has them all)? If not, you can download it here:
http://download.dopdf.com/download/setup/dopdf-full.exe
by Claudiu (Softland)
Tue Apr 05, 2016 12:37 pm
Forum: Troubleshooting
Topic: dopdf v8 stops working
Replies: 3
Views: 2512

Re: dopdf v8 stops working

Any errors shown when printing?
by Claudiu (Softland)
Tue Apr 05, 2016 12:35 pm
Forum: Tutorials
Topic: How do I upload a PDF_
Replies: 2
Views: 4533

Re: How do I upload a PDF_

Make sure you're looking in the right location, it seems as if it doesn't find any PDF files if nothing shows when browsing.
by Claudiu (Softland)
Tue Apr 05, 2016 12:34 pm
Forum: Troubleshooting
Topic: Garmin Base Camp Print - Coordinates not appear with the pdf
Replies: 1
Views: 2321

Re: Garmin Base Camp Print - Coordinates not appear with the pdf

We're looking into this, thanks for reporting it.
by Claudiu (Softland)
Tue Apr 05, 2016 12:20 pm
Forum: Troubleshooting
Topic: Installation will not complete or close - DoPDF 8.5940
Replies: 1
Views: 2064

Re: Installation will not complete or close - DoPDF 8.5940

What OS are you using? If it takes more than a couple minutes then the installation had some fatal errors so the only solution is just forcing the close.
by Claudiu (Softland)
Tue Apr 05, 2016 12:17 pm
Forum: Tutorials
Topic: Install Switch
Replies: 1
Views: 3827

Re: Install Switch

No, there isn't.
by Claudiu (Softland)
Tue Apr 05, 2016 12:16 pm
Forum: Troubleshooting
Topic: doPDF installation error 0x800b0109
Replies: 4
Views: 3313

Re: doPDF installation error 0x800b0109

Is it the latest build of version 8.5?
by Claudiu (Softland)
Tue Apr 05, 2016 12:15 pm
Forum: Troubleshooting
Topic: License not Valid Error 4380
Replies: 6
Views: 142708

Re: License not Valid Error 4380

Try restarting the novaPDF Server as detailed above. What OS are you using?