Search found 1495 matches

by Claudiu (Softland)
Fri Aug 19, 2016 12:44 pm
Forum: General
Topic: Your doPDF 8 converter enlarged my Word 2007 file from 182mb to 423mb.
Replies: 1
Views: 2649

Re: Your doPDF 8 converter enlarged my Word 2007 file from 182mb to 423mb.

During conversion you can select under PDF options "Smallest file" to reduce the size. However this reduces the quality of the images, so be sure it's something that your publisher can work with.
by Claudiu (Softland)
Mon Jun 13, 2016 11:36 am
Forum: Troubleshooting
Topic: ()
Replies: 1
Views: 1597

Re: ()

doPDF allows ( ) too for the filename, not sure what happens in your case. But for instance, if you have a file called Test(copy).txt then open and print it the resulting pdf will have the same filename, no characters replaced. Maybe you have other special characters in the filename.
by Claudiu (Softland)
Tue Jun 07, 2016 8:13 am
Forum: Troubleshooting
Topic: DoPDF 8.5 940 Install Hangs
Replies: 2
Views: 2219

Re: DoPDF 8.5 940 Install Hangs

Most likely the Print Spooler service stopped and didn't restart for some reason. Go to Services, locate Print Spooler, right-click and select Start.
by Claudiu (Softland)
Tue Jun 07, 2016 8:02 am
Forum: Troubleshooting
Topic: Can't uninstall doPDF and its components
Replies: 2
Views: 3909

Re: Can't uninstall doPDF and its components

Hi,
You will need to uninstall doPDF first and after that you must uninstall novaPDF - "NovaPDF 8 SDK COM" is not distributed with doPDF so you must have either installed the SDK separately and you'll need to uninstall it too.
by Claudiu (Softland)
Tue Jun 07, 2016 7:59 am
Forum: Troubleshooting
Topic: Attempts to uninstall, reinstall, printing with DoPDF will freeze the system
Replies: 2
Views: 2146

Re: Attempts to uninstall, reinstall, printing with DoPDF will freeze the system

Glad that it worked and thank you for posting the solution here too.
by Claudiu (Softland)
Tue Jun 07, 2016 7:58 am
Forum: Troubleshooting
Topic: PITA new computer...
Replies: 1
Views: 1800

Re: PITA new computer...

You can create PDFs from .odt files with doPDF and you'll be able to choose where to save the file (i.e. Desktop).
by Claudiu (Softland)
Thu Apr 28, 2016 1:16 pm
Forum: Troubleshooting
Topic: No MS Office add-in option during DoPDF installation
Replies: 3
Views: 3222

Re: No MS Office add-in option during DoPDF installation

Can you send an email to support[at]novapdf.com with the screenshot and details about how this happens?
by Claudiu (Softland)
Thu Apr 21, 2016 6:05 am
Forum: Troubleshooting
Topic: doPDF installation error 0x800b0109
Replies: 4
Views: 3125

Re: doPDF installation error 0x800b0109

Can you send us the installation logs to support[at]novapdf.com?
by Claudiu (Softland)
Thu Apr 07, 2016 10:38 am
Forum: Troubleshooting
Topic: Troubleshooting doPDF install/uninstall errors
Replies: 12
Views: 15903

Re: Troubleshooting doPDF install/uninstall errors

Are you using the full installer to run the setup (there's a web installer that usually needs to install additional packages, but the full one has them all)? If not, you can download it here:
http://download.dopdf.com/download/setup/dopdf-full.exe
by Claudiu (Softland)
Tue Apr 05, 2016 12:37 pm
Forum: Troubleshooting
Topic: dopdf v8 stops working
Replies: 3
Views: 2359

Re: dopdf v8 stops working

Any errors shown when printing?

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