Search found 1560 matches

by Claudiu (Softland)
Tue Nov 23, 2010 12:50 pm
Forum: General
Topic: Printer icon in system tray
Replies: 1
Views: 4182

<t>Hello,<br/> We tested the latest build on a Windows 7 OS and indeed the icon remains in the System Tray for a short period of time but goes away afterwards. This can be cataloged as a normal behavior on Windows 7. Yo can give it a try with other similar printers for comparison.<br/> Thank you.<br...
by Claudiu (Softland)
Fri Nov 19, 2010 4:49 pm
Forum: Announcements
Topic: [Major update] doPDF 7.1.325 released
Replies: 18
Views: 26938

<t>doPDF 7.1 build 351 was released, here's what changed in this build:<br/> <br/> Fix: Corrected a crash when printing from Excel in special conditions<br/> Fix: Corrected printing emails with long attachments from Lotus Notes<br/> Fix: Corrected embed Type1 fonts' conversion (Print Spooler was cra...
by Claudiu (Softland)
Thu Nov 18, 2010 12:54 pm
Forum: Troubleshooting
Topic: problem with CDC.StartDoc returns positive number on cancel
Replies: 1
Views: 4346

Hello,
Unfortunately we cannot the change the way doPDF returns the values for the moment. Thank you for understanding.

by Claudiu (Softland)
Thu Nov 18, 2010 12:32 pm
Forum: General
Topic: Exclude unwanted pages?
Replies: 2
Views: 6275

Hello,
I am afraid you cannot do this within the dopdf application.
You have to edit the document with the parts you want to be sent before printing it.
Thank you.

by Claudiu (Softland)
Tue Nov 16, 2010 3:49 pm
Forum: General
Topic: added document properties
Replies: 2
Views: 4242

<t>Hello,<br/> If you are printing from MS Word please go in the Word application to the Office Button -> Word Options -> Display -> Printing Options and make sure that the option "Print Document Properties" is Unchecked. This will stop printing the additional page.<br/> Thank you.<br/> <br/> </t>
by Claudiu (Softland)
Mon Nov 08, 2010 2:31 pm
Forum: Troubleshooting
Topic: Flash files are missing.
Replies: 1
Views: 3809

<t>Hello,<br/> We tested the HTML with flash conversion but did not encounter any issues while doing it.<br/> <br/> Can you link us the page you are issues with so we can troubleshoot that instead?<br/> <br/> Also can you check if you have any drivers missing for you flash and SWF file types? This m...
by Claudiu (Softland)
Fri Nov 05, 2010 7:13 pm
Forum: Troubleshooting
Topic: text box fills incorrect
Replies: 3
Views: 4598

Hello,
Unfortunately we do not support Mac systems with doPDF so we cannot say if it will work or not on MAC OS. However on Windows this is how it works as explained in the previous reply.
Thank you for understanding.

by Claudiu (Softland)
Fri Nov 05, 2010 11:58 am
Forum: Troubleshooting
Topic: text box fills incorrect
Replies: 3
Views: 4598

<r>Hello,<br/> If you are using color transparency i am afraid that this is the normal behavior for the application.<br/> If you are not however please send us an example for the file having the issue to <EMAIL email="support@novapdf.com">support@novapdf.com</EMAIL> so we can make some tests.<br/> T...
by Claudiu (Softland)
Fri Nov 05, 2010 11:56 am
Forum: Troubleshooting
Topic: TIFFs get renamed to Full page print.pdf
Replies: 1
Views: 3978

Hello,
If you are using the default windows photo manager interface to convert then this is the normal behavior for the printer.
Batch conversions cannot be done with doPDF i am afraid.
Thank you.

by Claudiu (Softland)
Thu Nov 04, 2010 2:21 pm
Forum: Troubleshooting
Topic: printing barcode incorrect
Replies: 3
Views: 4924

Hello,
This is unlikely.
If you can let us know the application name from where you are printing and also send us the file you are having issues with at [email protected] we can try to do some tests.
Thank you.