Search found 1498 matches

by Softland
Mon May 29, 2017 1:05 pm
Forum: Troubleshooting
Topic: Can't install doPDF while offline
Replies: 3
Views: 4487

Re: Can't install doPDF while offline

Please try installing the latest version.
by Softland
Mon May 29, 2017 1:04 pm
Forum: Troubleshooting
Topic: Searchable PDF converted into non-searchable
Replies: 1
Views: 2813

Re: Searchable PDF converted into non-searchable

If you have a PDF and print it again via doPDF it will result in a non-searcheable one. You should create a PDF from the original document to have it be searchable.
by Softland
Wed Apr 12, 2017 1:05 pm
Forum: Troubleshooting
Topic: not getting the pictures??
Replies: 1
Views: 2537

Re: not getting the pictures??

Your browser's print settings has the background images disabled. Try another browser or go into the current one's printing settings and enable background images.
by Softland
Wed Apr 12, 2017 1:02 pm
Forum: General
Topic: doPDF Downloads Blocked from Soft112
Replies: 4
Views: 3016

Re: doPDF Downloads Blocked from Soft112

Hi,
That is not because of Soft112. We are using MaxCDN to host our downloads and that IP belongs to them - for some strange reason brightcloud marks it as high-risk, we'll contact MaxCDN to see why that happens. Thank you for reporting this.
by Softland
Wed Apr 12, 2017 12:55 pm
Forum: Troubleshooting
Topic: doPDF PDF Rejected for Not Embedding Fonts
Replies: 2
Views: 3809

Re: doPDF PDF Rejected for Not Embedding Fonts

Hi,
Can you look in the PDF file you created with doPDF to see if the font is embedded (shows what's embedded in Properties)?
by Softland
Wed Apr 12, 2017 12:54 pm
Forum: Troubleshooting
Topic: DoPDF is installing files with permissions issues that make it unable to log in as a new user
Replies: 6
Views: 3246

Re: DoPDF is installing files with permissions issues that make it unable to log in as a new user

Hi Stephen,
We don't add them so it's something between the interaction of Office and the add-in. Maybe when an add-in is added for the first time Word automatically creates those files. But in our setup we don't have those nor do we copy them during installation, it's something Office creates.
by Softland
Wed Apr 12, 2017 12:51 pm
Forum: General
Topic: no Turkish language support.
Replies: 1
Views: 2479

Re: no Turkish language support.

doPDF has its interface translated in Turkish. Are you referring to the fact that you tried to convert some Turkish characters and it showed an error?
by Softland
Tue Mar 21, 2017 8:57 am
Forum: Troubleshooting
Topic: Order of documents
Replies: 1
Views: 2093

Re: Order of documents

Hi,
doPDF converts the files to PDF in the order it receives them. So you must send them to print in the order you want them to show up.
by Softland
Tue Mar 21, 2017 8:51 am
Forum: Troubleshooting
Topic: DoPDF is installing files with permissions issues that make it unable to log in as a new user
Replies: 6
Views: 3246

Re: DoPDF is installing files with permissions issues that make it unable to log in as a new user

Hi,
Those are not files that doPDF creates, those are files created by Microsoft Word for some reason. Have you also run recent updates for Office, or installed anything new aside doPDF?
by Softland
Tue Mar 21, 2017 8:44 am
Forum: General
Topic: doPDF Downloads Blocked from Soft112
Replies: 4
Views: 3016

Re: doPDF Downloads Blocked from Soft112

Hi,
Can you give us some examples where soft112 is blocked?

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