Search found 1560 matches

by Claudiu (Softland)
Thu Mar 10, 2011 12:50 pm
Forum: Troubleshooting
Topic: Lines in pictures
Replies: 5
Views: 5475

<t>Hello,<br/> As specified in the previous reply, unless you send us the samples to replicate the issue we cannot determine the cause of it. So please send us the file in question if possible or a sample having the same result when printing and include the application name you are using along with ...
by Claudiu (Softland)
Wed Mar 09, 2011 8:36 pm
Forum: General
Topic: Numbers not shown on mac
Replies: 2
Views: 4269

Hello,
Please select the Embed fonts option when printing the files with doPDF and give it another try opening them on the MAC computer. Unfortunately we cannot replicate this behavior for the exact cause at our location.
Thank you.

by Claudiu (Softland)
Mon Mar 07, 2011 1:14 pm
Forum: General
Topic: DoPdf execution from command line
Replies: 1
Views: 4099

Hello,
You can install doPDF from the command line but you cannot print with doPDF from the command line unfortunately.
Can you tell me to which of the actions you were referring to?
Thank you.

by Claudiu (Softland)
Mon Mar 07, 2011 1:13 pm
Forum: Troubleshooting
Topic: Maximum page size
Replies: 1
Views: 3859

Hello,
It is indeed an issue with the help file values. Thank you for pointing this out to us. It will be corrected.
The maximum value is 3275 mm.
Thank you.

by Claudiu (Softland)
Mon Mar 07, 2011 1:01 pm
Forum: Troubleshooting
Topic: Some Cyrillic fonts accepted, others not
Replies: 1
Views: 3804

<r>Hello,<br/> Please send us a sample of the file in question along with additional information including the OS version and the doPDF build you are using to our support team at <EMAIL email="support@novapdf.com">support@novapdf.com</EMAIL> so we can try to replicate the issue.<br/> Thank you.<br/>...
by Claudiu (Softland)
Fri Mar 04, 2011 1:37 pm
Forum: Troubleshooting
Topic: Folder Problems
Replies: 1
Views: 4274

Hello,
Please send us the XLS file with the macros to [email protected] so we can troubleshoot this further.
Thank you.

by Claudiu (Softland)
Thu Mar 03, 2011 12:54 pm
Forum: Troubleshooting
Topic: How to convert PDF to Word .doc
Replies: 1
Views: 5624

Hello,
We only provide support for doPDF so we cannot help you unfortunately.
Thank you for understanding.

by Claudiu (Softland)
Tue Mar 01, 2011 1:49 pm
Forum: Troubleshooting
Topic: Can't install on Windows 7 service pack 1
Replies: 1
Views: 4058

<r>Hello,<br/> Unfortunately this is probably related to the SP1 pack as it was just released.<br/> What you can try is to remove the doPDF app completely by following this link:<br/> <br/> <URL url="http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf"><LINK_TEXT text="http://www.dopdf.co...
by Claudiu (Softland)
Mon Feb 28, 2011 5:08 pm
Forum: General
Topic: Searching bookmarks
Replies: 1
Views: 3916

Hello,
Unfortunately doPDF does not support the kind of operations you are trying to make.
Thank you for understanding.

by Claudiu (Softland)
Fri Feb 25, 2011 8:08 pm
Forum: General
Topic: Unchecking Open PDF in Reader option doesn't prevent opening!
Replies: 15
Views: 14729

<t>Hello,<br/> This is is not as much as a functionality issue for doPDF as it is an application handling issue with IE.<br/> We have tested all the other popular web browsers and none of them is having this issue.<br/> However we will investigate this further with our development team for an eventu...