Search found 1560 matches

by Claudiu (Softland)
Wed May 04, 2011 3:53 pm
Forum: Troubleshooting
Topic: can't print
Replies: 1
Views: 4238

<r>Hello,<br/> Please try to do a program uninstall using our tutorial at <URL url="http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf"><LINK_TEXT text="http://www.dopdf.com/forum/topic/comple ... ling-dopdf">http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf</LINK_TEXT></URL...
by Claudiu (Softland)
Wed May 04, 2011 11:44 am
Forum: Troubleshooting
Topic: Printer Files
Replies: 4
Views: 5055

Hello,
Can you please check if you have any Print to file option enabled in the Print window when printing from the Word application? That may be the reason for the extra print file. When you print with doPDF that option should always be unchecked.
Thank you.

by Claudiu (Softland)
Tue May 03, 2011 11:40 am
Forum: General
Topic: Fonts to be printed
Replies: 1
Views: 3851

Hello,
Please send us the document you are having the font issues with along with the resulted PDF to [email protected] so we can check this further.
Thank you.

by Claudiu (Softland)
Tue May 03, 2011 11:08 am
Forum: Troubleshooting
Topic: Printer Files
Replies: 4
Views: 5055

Hello,
We tried to replicate your issue but there isn't any other file created in the background at that location except the pdf itself and no Printer file popup comes up either.
Can you tell us from what application are you doing the printing?

by Claudiu (Softland)
Mon May 02, 2011 4:24 pm
Forum: Announcements
Topic: [Major update] doPDF 7.2.353 released
Replies: 9
Views: 31902

<r>We've released a new build 7.2.363<br/> <br/> This build contains some small fixes and 2 new enhancements:<br/> <br/> New: Added /InstallOnlyNewerVer parameter for command line installations<br/> Fix: Corrected installation on Windows 2000<br/> Fix: Correction for Greek character conversions<br/>...
by Claudiu (Softland)
Thu Apr 21, 2011 11:15 am
Forum: Troubleshooting
Topic: Word 2003 error: There is insufficient memory or disk space...
Replies: 1
Views: 5020

<r>Hello,<br/> We have tested this scenario but we could not replicate the issue.<br/> Can you send us the file you are trying to print or a sample from it having the same fonts at <EMAIL email="support@novapdf.com">support@novapdf.com</EMAIL> so we can try with that instead?<br/> Thank you.<br/> <b...
by Claudiu (Softland)
Mon Apr 18, 2011 1:00 pm
Forum: General
Topic: OCR against PDF file
Replies: 1
Views: 3931

Hello,
We are sorry but we do not provide assistance regarding 3rd party applications.
Thank you for understanding.

by Claudiu (Softland)
Mon Apr 18, 2011 11:29 am
Forum: Troubleshooting
Topic: greek m is not printed!
Replies: 1
Views: 3908

Hello,
We have managed to replicate the issue and we will correct it in the next release.
Thank you for pointing this out to us.

by Claudiu (Softland)
Mon Apr 18, 2011 11:17 am
Forum: General
Topic: Algorithm for PDF file created
Replies: 1
Views: 3883

<t>Hello,<br/> Unfortunately there isn't a certain algorithm after which the files are named when printed. <br/> When a file is converted with doPDF, it will have the name that was sent to the printer queue by the application from which the printing is done. Office applications such as Word for exam...
by Claudiu (Softland)
Mon Apr 18, 2011 10:51 am
Forum: Troubleshooting
Topic: doPDF printer not found after installation
Replies: 7
Views: 7584

Hello,
We are really glad this was all sorted out for you.