Search found 1492 matches

by Claudiu (Softland)
Fri Jan 20, 2012 2:43 pm
Forum: Troubleshooting
Topic: Unclean uninstall - Event Viewer errors
Replies: 4
Views: 2940

<p>Hello,</p> <p>We have tried to replicate the issues but both our tested versions uninstalled successfully. What we can suggest related tothe novaPDF 5 version error is for you to go to the registry path HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\ , find the novaPDF 5 entry...
by Claudiu (Softland)
Tue Jan 17, 2012 2:00 pm
Forum: Troubleshooting
Topic: Unclean uninstall - Event Viewer errors
Replies: 4
Views: 2940

<p>Hi,</p> <p>Please install and uninstall each of the versions again by using our uninstaller from the add remove programs. Also make sure you restart your computer after each uninstallation. There may have been some leftovers either in the registry or the printer drivers.</p> <p>So typically insta...
by Claudiu (Softland)
Mon Jan 16, 2012 1:24 pm
Forum: General
Topic: View size in created pdf document
Replies: 1
Views: 1739

Hi,


Unfortunately Magnification is only available on our commercial version novaPDF available from here: http://www.novapdf.com/en/download.html


You can however change the view size manually from adobe reader after the file is converted to show the doc at 100%.


Thank you.


by Claudiu (Softland)
Fri Jan 13, 2012 8:54 pm
Forum: General
Topic: Create pdf without dialog box
Replies: 5
Views: 3132

Hello,


We have a commercial version called novaPDF which contains this feature among many others and it is available here: http://www.novapdf.com/en/download.html Any of the versions can have the save as dialog hidden when printing.


Thank you.


by Claudiu (Softland)
Thu Jan 12, 2012 6:46 pm
Forum: Troubleshooting
Topic: System Freezes
Replies: 7
Views: 2382

<p>Hello,</p> <p>We tested the Firefox 9.0.1 version with multiple doPDF builds and there were no issues printing web pages from it. Perhaps there is a certain page or pages you want to print and you are receiving the errors. If you can let us know such as page so we can also test it from here it wo...
by Claudiu (Softland)
Wed Jan 11, 2012 3:54 pm
Forum: General
Topic: sizing a pdf
Replies: 2
Views: 2537

<p>Hello,</p> <p>Unfortunately you cannot setup a certain size to be imposed for the PDF when converting to it from other file types. doPDF features a small size option, high quality images option and you can setup Graphic resolution and scale from the Printing Preferences window. You can only obtai...
by Claudiu (Softland)
Tue Jan 10, 2012 1:13 pm
Forum: General
Topic: will this program run on a Mac?
Replies: 1
Views: 1618

Hello,


Unfortunately doPDF is not natively supported on Mac computers. You can however try an emulator such as WineHQ to run the application as it may work that way.


Thank you.


by Claudiu (Softland)
Mon Jan 09, 2012 1:14 pm
Forum: Troubleshooting
Topic: Problem creating .pdfs
Replies: 2
Views: 1482

<p>Hello,</p> <p>Unfortunately the only way we can troubleshoot this properly is to actually have the report available for testing purposes. We tried a 100+ file to print but everything went smoothly.</p> <p>doPDF only prints whatever it receives from the application when used so most likely this is...
by Claudiu (Softland)
Mon Jan 09, 2012 1:07 pm
Forum: Troubleshooting
Topic: Problems creating a PDF from multiple page spreadsheet?
Replies: 1
Views: 1686

<p>Hello,</p> <p>Please read more info about this here: http://www.novapdf.com/kb/printing-an-entire-excel-workbook-to-a-single-pdf-file-135.html</p> <p>We are aware of the problem but unfortunately it is not something we can change from our end on doPDF as it is the way Excel sends the info for the...
by Claudiu (Softland)
Mon Jan 09, 2012 12:57 pm
Forum: General
Topic: "a href" links not clickable in doPDF
Replies: 2
Views: 2963

<p>Hello,</p> <p>The link you mentioned as an example is a hidden link and cannot be converted using doPDF unfortunately.</p> <p>This is an article with details about the active PDF link feature: http://www.novapdf.com/kb/create-active-pdf-links-using-novapdf-professional-68.html which also applies ...

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