Search found 1498 matches

by Softland
Thu Mar 15, 2012 7:11 pm
Forum: Troubleshooting
Topic: Problems to display french characters in doPDF user interface
Replies: 4
Views: 1178

Hello,


We managed to discover the issue and a fix will be available for it in the next build.


Thank you for pointing this to us.


by Softland
Thu Mar 15, 2012 6:57 pm
Forum: Troubleshooting
Topic: Updating fields (MS Word 2010) while printing to PDF
Replies: 1
Views: 1415

<p>Hello,</p> <p>doPDF does not modify any file characteristics when printing. It just prints whatever information it receives from the application in which the file has been opened. We recommend that you also try to test the behavior with other printing software as well to see if this is a specific...
by Softland
Thu Mar 15, 2012 11:42 am
Forum: Troubleshooting
Topic: No File Saved, or Nothing Happens at All
Replies: 3
Views: 4255

<p>Hi,</p> <p>The PDF document is saved in the location filled in on the Save PDF dialog. The default path for it is C:\Users\"your-username"\Documents.</p> <p>If you also have the option to open the PDF after creation enabled you should be able to open the PDF after conversion.</p> <p>Thank you. </...
by Softland
Thu Mar 15, 2012 11:27 am
Forum: Troubleshooting
Topic: keeping multiple pages in order
Replies: 7
Views: 2885

Hi,


Please let us know what version and build of doPDF are you using for printing and also from what software that handles the scanned files are you printing so we can setup a test case.


Thank you.


by Softland
Tue Mar 13, 2012 11:49 am
Forum: General
Topic: default printer setting
Replies: 7
Views: 4868

Hello,


Please let us know when is this issue happening: when you install doPDF on your computer or when you use the Program Files window for doPDF from Start > All Programs > doPDF 7 > doPDF ?


Thank you.


by Softland
Mon Mar 12, 2012 11:59 am
Forum: Troubleshooting
Topic: No File Saved, or Nothing Happens at All
Replies: 3
Views: 4255

<p>Hello,</p> <p>Can you send us more details about the doPDF version and build you are using, the Windows OS version you are printing from and perhaps a sample of the file you want to print and it is not working so we can setup a test environment here and troubleshoot the issue.</p> <p>Thank you. <...
by Softland
Fri Mar 09, 2012 3:49 pm
Forum: General
Topic: 'Use user's regional settings' and Windows MUI
Replies: 6
Views: 2029

Hello,


We have replicated the situation and are making additional tests to see what may be the cause for the issue.


Thank you.


by Softland
Fri Mar 09, 2012 1:34 pm
Forum: General
Topic: Silent install and different languages
Replies: 2
Views: 2034

<p>Hello,</p> <p>We have tested the silent installation and the da parameter for the Danish language is working as expected. This is the installation command:</p> <p>dopdf-7.exe /VERYSILENT /SUPPRESSMSGBOXES /NOCANCEL /NORESTART /Languages="e<br /> n-da"</p> <p>With this command both the English and...
by Softland
Fri Mar 09, 2012 1:03 pm
Forum: General
Topic: Silent Installation
Replies: 15
Views: 7932

@ plague you are free to choose any PDF creation software as there are many available today for use.


Indeed doPDF cannot be used in the environments you mentioned.


by Softland
Fri Mar 02, 2012 1:19 pm
Forum: Troubleshooting
Topic: Spacing problem with Tamil UNICODE character வீ
Replies: 3
Views: 1220

<p>Hello,</p> <p>Please send us the Tamil font you are using to our support team at support@novaPDF.com so we can install it and better troubleshoot the issue. We have manage to reproduce it locally using the word you mentioned but we need the exact font type installation to know what to include in ...

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