Search found 1498 matches

by Softland
Mon May 14, 2012 12:19 pm
Forum: Troubleshooting
Topic: Header does not show
Replies: 1
Views: 1083

<p>Hi, </p> <p>We tried to print a word document with an image header on all pages and the print tests were successful. So we would need the exact document you have used for printing and got the issue to be able to troubleshoot this. IF possible, please send us the file along with information about ...
by Softland
Mon May 14, 2012 12:12 pm
Forum: Troubleshooting
Topic: printing problem with dopdf driver
Replies: 4
Views: 1806

Hi,


Please send us that specific document if possible along with this information so we can make some tests at support@novapdf.com


Also mention the exact OS version and doPDF version you have used when printing so we can replicate the test environment as well.


Thank you.


by Softland
Fri May 11, 2012 10:29 am
Forum: Troubleshooting
Topic: printing problem with dopdf driver
Replies: 4
Views: 1806

Hi,


Unfortunately doPDF is not intended or optimized for re-converting PDF files so this is why you are getting these issues with the fonts and the drawing. The quality of the PDF drops when this sort of conversion is done.


Thank you for understanding.


by Softland
Thu May 10, 2012 6:16 pm
Forum: Announcements
Topic: [Major update] doPDF 7.3 was released
Replies: 5
Views: 17759

<p>We've released a new build, doPDF 7.3 build 381. What's new:</p> <ul> <li><strong>New:</strong> Conversion corrections for text with ColtFont font</li> <li><strong>New:</strong> Changed font names for subsetted fonts to have correct ANSI characters</li> <li><strong>Update:</strong> Changed the ha...
by Softland
Thu May 10, 2012 10:32 am
Forum: Troubleshooting
Topic: Lines or Smudge line after PDF is saved from Protected PDF
Replies: 1
Views: 1158

Hi,


Unfortunately doPDF is not optimized in re-converting PDF files so this is why you are getting these issues with the lines. The quality of the PDF drops when this sort of conversion is done.


Thank you for understanding.


by Softland
Mon May 07, 2012 11:05 am
Forum: General
Topic: Characters not printing properly
Replies: 1
Views: 1518

Hi,


Please try printing with embed fonts enabled and it should be fine.


Thank you.


by Softland
Thu May 03, 2012 5:55 pm
Forum: Announcements
Topic: 50 Licenses for novaPDF Professional - Giveaway
Replies: 50
Views: 46312

Hi,


Thank you for your video. The license has been sent to the email address registered with your account on our forum.


by Softland
Thu May 03, 2012 5:35 pm
Forum: Announcements
Topic: [Translation] doPDF.com available in Slovak
Replies: 0
Views: 3580

<p>Veronika Belisova helped us by translating the website into the Slovak language, you can see it at <a href="http://www.dopdf.com/cs/">dopdf.com/sk/</a>.</p> <p>If you want to help us translate the website (or the interface) in a language that's not yet translated in, you can start by visiting the...
by Softland
Fri Apr 27, 2012 11:14 am
Forum: Troubleshooting
Topic: doPDF Freezes when Pasting Text into Filename Field of Save PDF Dialog Box
Replies: 3
Views: 1674

<p>The behavior is the same regardless of the way the text is pasted into the field (either browsing or pasting directly). You need to first click on the field where you want to paste the text into in order to make the window active and after that issue the paste command. Directly pasting without cl...
by Softland
Thu Apr 26, 2012 6:09 pm
Forum: Troubleshooting
Topic: Not printing a CAD file
Replies: 2
Views: 1165

<p>Hello,</p> <p>We do not have a file size limit for the resulted PDF documents. To be able to test this issue we would need the file for which you are getting the problem. If you can send us the file, please do so at our support email at support@novapdf.com and we will investigate this further.</p...

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