Search found 1498 matches

by Softland
Fri May 11, 2018 7:19 am
Forum: Troubleshooting
Topic: Can't Print to 7x10 Exactly
Replies: 2
Views: 2407

Re: Can't Print to 7x10 Exactly

Hi Joe,

What application are you printing from to doPDF? Before actually printing, click on the Preferences button with doPDF 9 selected. Then in Custom enter the custom size you want it to print to, then continue with the printing. This should keep the size you manually added.
by Softland
Fri May 11, 2018 7:07 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 5629

Re: 9.2.234 is not making pdf files

Karen, please follow the instructions we sent in that email and if it doesn't work reply to us (to the same email address for faster processing) and we'll try to find a solution.
by Softland
Mon Apr 30, 2018 11:56 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 20
Views: 13572

Re: Installation Option for Office Plugin

We're trying to reproduce this here and we'll make changes in the next build to increase visibility.
by Softland
Thu Apr 19, 2018 5:19 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 5629

Re: 9.2.234 is not making pdf files

Hi Karen, if you uninstalled any entries for doPDF/novaPDF from your Apps & Features then the safest way would be to delete the Softland folder completely. But before doing that make sure you've uninstalled any doPDF/novaPDF entries. Then restart the computer, and install the latest v9 of doPDF....
by Softland
Wed Apr 18, 2018 5:44 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 20
Views: 13572

Re: Installation Option for Office Plugin

How about now?
by Softland
Wed Apr 18, 2018 5:42 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 5629

Re: 9.2.234 is not making pdf files

Hi, Do you also have novaPDF installed, or you've only installed doPDF so far? The solution here would be a clean uninstall of doPDF/novaPDF and reinstalling the latest version. Go to your Apps/Features page and uninstall any doPDF/novaPDF entries. After that, manually delete the doPDF/novaPDF folde...
by Softland
Wed Apr 18, 2018 5:36 am
Forum: Troubleshooting
Topic: Do PDF 9 Language Support
Replies: 3
Views: 3665

Re: Do PDF 9 Language Support

We're working on adding the German language in the next update we're releasing for doPDF (9.3). Thank you.
by Softland
Wed Apr 18, 2018 5:27 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 20
Views: 13572

Re: Installation Option for Office Plugin

Hi, those 2 checkboxes are designed using the same theme we use throughout the installer. Isn't what you see exactly as in the image below, and if not can you tell me what OS you have?

install.png
install.png (35.86 KiB) Viewed 8301 times
by Softland
Wed Apr 18, 2018 5:23 am
Forum: Troubleshooting
Topic: DoPDF freezes after exiting Properties menu
Replies: 4
Views: 3643

Re: DoPDF freezes after exiting Properties menu

What OS have you installed it on? Also, do you have the latest version of doPDF installed?
by Softland
Thu Mar 08, 2018 10:15 am
Forum: Troubleshooting
Topic: doPDF Printer Disappears After Reboot
Replies: 1
Views: 2668

Re: doPDF Printer Disappears After Reboot

Under Program Files do you see the program still installed (or try add/remove programs to see if any doPDF entries are there)? I believe this might be an issue with your Windows/users.

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