Search found 1492 matches

by Claudiu (Softland)
Mon Jun 04, 2018 8:22 am
Forum: General
Topic: Huge file size difference DoPDF 7/9
Replies: 3
Views: 3425

Re: Huge file size difference DoPDF 7/9

There are too many changes since version 7, you can see a changelog here: http://www.dopdf.com/forum/announcements-f2/changelog-dopdf-9-t4298.html (v9) http://www.dopdf.com/forum/announcements-f2/changelog-dopdf-8-t4055.html (v8) Mainly the difference in size comes from using the Addins for MS Offic...
by Claudiu (Softland)
Mon Jun 04, 2018 8:18 am
Forum: Troubleshooting
Topic: DoPDF Freeze
Replies: 3
Views: 2674

Re: DoPDF Freeze

You should try to print fewer spreadsheets at once.
by Claudiu (Softland)
Fri May 18, 2018 6:43 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 20
Views: 37099

Re: Installation Option for Office Plugin

Glad to hear it, thank you for reporting this as otherwise it would've been difficult to spot it as most users use themes.
by Claudiu (Softland)
Thu May 17, 2018 11:39 am
Forum: Announcements
Topic: Get a free license for novaPDF Lite 9
Replies: 0
Views: 4831

Get a free license for novaPDF Lite 9

free-license-novapdf.jpg
free-license-novapdf.jpg (59.27 KiB) Viewed 4831 times

For a limited time we’re offering you a chance to get a free license for novaPDF Lite 9, valued at $30, by helping us a bit with spreading the word about novaPDF. You can get your free license here: http://blog.novapdf.com/2018/05/get-a-free-license-of-novapdf-lite-9/
by Claudiu (Softland)
Thu May 17, 2018 11:02 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 20
Views: 37099

Re: Installation Option for Office Plugin

Build 239 should have solved this issue completely, can you please install it and confirm?
by Claudiu (Softland)
Thu May 17, 2018 10:16 am
Forum: Troubleshooting
Topic: DoPDF Freeze
Replies: 3
Views: 2674

Re: DoPDF Freeze

Are you trying to print to doPDF 15 different spreadsheets at once? Or is it a single spreadsheet (Excel file) with 15 sheets inside it (tabs)? Did you try to print less to see if the issue still happens?
by Claudiu (Softland)
Thu May 17, 2018 10:12 am
Forum: General
Topic: Install/Upgrade Hangs (Version 9.3 Build 937)
Replies: 2
Views: 3565

Re: Install/Upgrade Hangs (Version 9.3 Build 937)

Please try the newest build released yesterday (239). If this issue still happens, email us at support[]novapdf.com as we'll need some logs.
by Claudiu (Softland)
Fri May 11, 2018 7:19 am
Forum: Troubleshooting
Topic: Can't Print to 7x10 Exactly
Replies: 2
Views: 2728

Re: Can't Print to 7x10 Exactly

Hi Joe,

What application are you printing from to doPDF? Before actually printing, click on the Preferences button with doPDF 9 selected. Then in Custom enter the custom size you want it to print to, then continue with the printing. This should keep the size you manually added.
by Claudiu (Softland)
Fri May 11, 2018 7:07 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 6839

Re: 9.2.234 is not making pdf files

Karen, please follow the instructions we sent in that email and if it doesn't work reply to us (to the same email address for faster processing) and we'll try to find a solution.
by Claudiu (Softland)
Thu Apr 19, 2018 5:19 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 6839

Re: 9.2.234 is not making pdf files

Hi Karen, if you uninstalled any entries for doPDF/novaPDF from your Apps & Features then the safest way would be to delete the Softland folder completely. But before doing that make sure you've uninstalled any doPDF/novaPDF entries. Then restart the computer, and install the latest v9 of doPDF....

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