Search found 1498 matches

by Softland
Mon Apr 28, 2014 11:22 am
Forum: Troubleshooting
Topic: v8.0.906 Paper sizes
Replies: 1
Views: 1448

Re: v8.0.906 Paper sizes

We cannot re-arrange the formats as now their order is based on popularity (i.e. how often those formats are used). It's a good idea to customize the preferred sizes, we'll take that into account for a future improvement.
by Softland
Mon Apr 28, 2014 11:18 am
Forum: Troubleshooting
Topic: v8.0.906 Cannot print Test Page
Replies: 1
Views: 2085

Re: v8.0.906 Cannot print Test Page

doPDF wasn't installed properly, that's why a reinstall should be done. We're releasing a new build tomorrow with new features, so please wait until we release that to do the reinstall.
by Softland
Mon Apr 28, 2014 11:17 am
Forum: Troubleshooting
Topic: v8.0.906 - HUGE
Replies: 5
Views: 1736

Re: v8.0.906 - HUGE

The total size should be around 40Mb, how did you calculate the 200Mb size?
by Softland
Mon Apr 28, 2014 11:13 am
Forum: Troubleshooting
Topic: v8.0.906 New Version + Cannot contact o server + Language
Replies: 1
Views: 3836

Re: v8.0.906 New Version + Cannot contact o server + Language

Thank you for sending the log file, we'll look over and analyze what happened.
by Softland
Mon Apr 28, 2014 6:30 am
Forum: Troubleshooting
Topic: doPDF V8 Fails To Install
Replies: 15
Views: 10285

Re: doPDF V8 Fails To Install

Hi DEros, we received your log files, thank you for sending those. Can you also tell us what antivirus program you have?
by Softland
Mon Apr 28, 2014 6:29 am
Forum: Troubleshooting
Topic: doPDF 8.0.905 installer crashes
Replies: 6
Views: 2730

Re: doPDF 8.0.905 installer crashes

@Contrapunctus - the TEMP folder is a Windows folder so it is on all machines that have windows installed on them. Thank you.

P.S. Do you use Panda Antivirus Cloud? We've had 2 users reporting that it causes problems during installation.
by Softland
Mon Apr 28, 2014 6:27 am
Forum: Troubleshooting
Topic: probleme installing Windows Server 2008 R2
Replies: 1
Views: 2558

Re: probleme installing Windows Server 2008 R2

Hi,
Can you send us log files as mentioned here: dopdf-8-0-905-installer-crashes-t4057.html#p6638?
by Softland
Mon Apr 28, 2014 6:26 am
Forum: Troubleshooting
Topic: will not recognize custom page when printing from Word
Replies: 3
Views: 2052

Re: will not recognize custom page when printing from Word

Can you try version 8 too, this version has much more document formats that you can use.
by Softland
Fri Apr 25, 2014 9:36 am
Forum: Tutorials
Topic: The new installer
Replies: 18
Views: 11990

Re: The new installer

Hi Ulli, Yes, the web installer downloads files from the internet. If you want you can use the full installer of doPDF (which is about 40MB) here: http://download.dopdf.com/download/setup/dopdf-full.exe On the silent installation, we're still working to find a suitable solution for v8, right now the...
by Softland
Fri Apr 25, 2014 8:49 am
Forum: Troubleshooting
Topic: doPDF 8.0.905 installer crashes
Replies: 6
Views: 2730

Re: doPDF 8.0.905 installer crashes

Hi, can you please send us the installation log file, which can be found in the TEMP folder to see what went wrong? What we need is this: 1. Go to your windows TEMP folder c:\Users\<yourwindowsusername>\AppData\Local\Temp\ or just use in Windows Explorer environment variables to open it %TEMP% 2. Th...

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