Search found 1499 matches

by Claudiu (Softland)
Mon May 26, 2014 7:30 am
Forum: General
Topic: Disappointed by doPDF 8
Replies: 1
Views: 2399

Re: Disappointed by doPDF 8

That's true, it installs a service and uses it for the conversion. However, only during a conversion it uses CPU and memory, when you're not doing one it uses 0% cpu (and memory around 3MB).
by Claudiu (Softland)
Thu May 22, 2014 6:55 am
Forum: Troubleshooting
Topic: DoPDF doesn't uninstall
Replies: 8
Views: 7322

Re: DoPDF doesn't uninstall

@paul - did you receive any errors when trying to uninstall? Would it be possible to send us the logs you have in your TEMP folder that start with doPDF: 1. Go to your windows TEMP folder c:\Users\<yourwindowsusername>\AppData\Local\Temp\ or just use in Windows Explorer environment variables to open...
by Claudiu (Softland)
Thu May 22, 2014 6:53 am
Forum: Troubleshooting
Topic: Mentor Graphics - Incorrect show of rotated text
Replies: 9
Views: 3640

Re: Mentor Graphics - Incorrect show of rotated text

Glad to hear that, we did some major "backend" improvements in the latest version.
by Claudiu (Softland)
Fri May 16, 2014 9:50 am
Forum: Troubleshooting
Topic: Won't finish printing
Replies: 2
Views: 1861

Re: Won't finish printing

Can you please let me know which version you have installed, is it doPDF 8.0? Can you post a screenshot of the error it shows during uninstallation, so that we could try and reproduce this problem here? You're the first to report problems with the uninstaller, that's why I ask.
by Claudiu (Softland)
Thu May 15, 2014 9:35 am
Forum: Troubleshooting
Topic: doPDF V8 Fails To Install
Replies: 15
Views: 12263

Re: doPDF V8 Fails To Install

There was an issue with the installer (no matter if it's the web or full installer) where if the username (in Windows) was composed of two words it would return an error. The new build should've fixed that, so make sure you install the latest one.
by Claudiu (Softland)
Thu May 15, 2014 9:33 am
Forum: Tutorials
Topic: The new installer
Replies: 18
Views: 14594

Re: The new installer

We're working on this issue now.
by Claudiu (Softland)
Thu May 15, 2014 9:32 am
Forum: Tutorials
Topic: Headers and footers
Replies: 1
Views: 5873

Re: Headers and footers

Yes, but that's an option from the browser itself. So go to the browser's printing preferences and uncheck the option to print header/footer.
by Claudiu (Softland)
Thu May 15, 2014 9:31 am
Forum: General
Topic: doPDF Feedback
Replies: 15
Views: 6769

Re: doPDF Feedback

Open the Printing Preferences window (go to your devices & printers list and right click on dopdf-Printing Preferences) and on the About window click on Updates. You'll see a checkbox that needs to be unchecked to disable updates.
by Claudiu (Softland)
Wed Apr 30, 2014 7:19 am
Forum: Troubleshooting
Topic: doPDF 8.0.905 installer crashes
Replies: 6
Views: 3624

Re: doPDF 8.0.905 installer crashes

@Contrapunctus - this means that the installer didn't actually run at all, something was blocking it. Would it be possible to send us a screenshot of the error, or copy/paste the error text in here (if it allows this)? Can you also try with the full installer: http://download.dopdf.com/download/setu...
by Claudiu (Softland)
Wed Apr 30, 2014 7:16 am
Forum: Troubleshooting
Topic: doPDF V8 Fails To Install
Replies: 15
Views: 12263

Re: doPDF V8 Fails To Install

@kcpd902 could you please send us the log files as instructed above, for us to see if there's a particular problem that can be fixed? The new installer is written in .NET, most of the errors reported this far (for which we received log files, in total around 14 reports) were related to issues on the...