Search found 1498 matches

by Softland
Thu May 22, 2014 6:55 am
Forum: Troubleshooting
Topic: DoPDF doesn't uninstall
Replies: 8
Views: 6085

Re: DoPDF doesn't uninstall

@paul - did you receive any errors when trying to uninstall? Would it be possible to send us the logs you have in your TEMP folder that start with doPDF: 1. Go to your windows TEMP folder c:\Users\<yourwindowsusername>\AppData\Local\Temp\ or just use in Windows Explorer environment variables to open...
by Softland
Thu May 22, 2014 6:53 am
Forum: Troubleshooting
Topic: Mentor Graphics - Incorrect show of rotated text
Replies: 9
Views: 2012

Re: Mentor Graphics - Incorrect show of rotated text

Glad to hear that, we did some major "backend" improvements in the latest version.
by Softland
Fri May 16, 2014 9:50 am
Forum: Troubleshooting
Topic: Won't finish printing
Replies: 2
Views: 1386

Re: Won't finish printing

Can you please let me know which version you have installed, is it doPDF 8.0? Can you post a screenshot of the error it shows during uninstallation, so that we could try and reproduce this problem here? You're the first to report problems with the uninstaller, that's why I ask.
by Softland
Thu May 15, 2014 9:35 am
Forum: Troubleshooting
Topic: doPDF V8 Fails To Install
Replies: 15
Views: 10298

Re: doPDF V8 Fails To Install

There was an issue with the installer (no matter if it's the web or full installer) where if the username (in Windows) was composed of two words it would return an error. The new build should've fixed that, so make sure you install the latest one.
by Softland
Thu May 15, 2014 9:33 am
Forum: Tutorials
Topic: The new installer
Replies: 18
Views: 11997

Re: The new installer

We're working on this issue now.
by Softland
Thu May 15, 2014 9:32 am
Forum: Tutorials
Topic: Headers and footers
Replies: 1
Views: 4479

Re: Headers and footers

Yes, but that's an option from the browser itself. So go to the browser's printing preferences and uncheck the option to print header/footer.
by Softland
Thu May 15, 2014 9:31 am
Forum: General
Topic: doPDF Feedback
Replies: 15
Views: 4876

Re: doPDF Feedback

Open the Printing Preferences window (go to your devices & printers list and right click on dopdf-Printing Preferences) and on the About window click on Updates. You'll see a checkbox that needs to be unchecked to disable updates.
by Softland
Wed Apr 30, 2014 7:19 am
Forum: Troubleshooting
Topic: doPDF 8.0.905 installer crashes
Replies: 6
Views: 2739

Re: doPDF 8.0.905 installer crashes

@Contrapunctus - this means that the installer didn't actually run at all, something was blocking it. Would it be possible to send us a screenshot of the error, or copy/paste the error text in here (if it allows this)? Can you also try with the full installer: http://download.dopdf.com/download/setu...
by Softland
Wed Apr 30, 2014 7:16 am
Forum: Troubleshooting
Topic: doPDF V8 Fails To Install
Replies: 15
Views: 10298

Re: doPDF V8 Fails To Install

@kcpd902 could you please send us the log files as instructed above, for us to see if there's a particular problem that can be fixed? The new installer is written in .NET, most of the errors reported this far (for which we received log files, in total around 14 reports) were related to issues on the...
by Softland
Wed Apr 30, 2014 7:10 am
Forum: Troubleshooting
Topic: v8.0.906 - HUGE
Replies: 5
Views: 1741

Re: v8.0.906 - HUGE

The installed size is larger because we will be releasing soon addins for Microsoft Office, meaning you'll be able to create PDFs with one click from Word, Excel, ... without going to Print. That install will be optional.

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