Search found 1497 matches

by Softland
Tue Jul 08, 2014 1:16 pm
Forum: Troubleshooting
Topic: Reinstalling doPDF
Replies: 17
Views: 7589

Re: Reinstalling doPDF

Thank you for sending those.
by Softland
Tue Jul 08, 2014 1:15 pm
Forum: Troubleshooting
Topic: Uninstalling Dopdf improperly deletes registry entry
Replies: 3
Views: 1566

Re: Uninstalling Dopdf improperly deletes registry entry

Thank you, we received the email.
by Softland
Mon Jul 07, 2014 9:06 am
Forum: Troubleshooting
Topic: Uninstalling Dopdf improperly deletes registry entry
Replies: 3
Views: 1566

Re: Uninstalling Dopdf improperly deletes registry entry

We'll look into this, would it also be possible to send us an email to info@dopdf.com in case we need more details?
by Softland
Mon Jul 07, 2014 9:04 am
Forum: Troubleshooting
Topic: Cannot Install doPDF 8.0.910
Replies: 4
Views: 4933

Re: Cannot Install doPDF 8.0.910

Sorry for this, the main problem right now during installation is that we rely on .NET and if something is not right on that computer all sorts of problems show up. Given your experience we could really use your help in troubleshooting this. so (once again) could you please email us the latest log f...
by Softland
Mon Jul 07, 2014 8:02 am
Forum: Troubleshooting
Topic: Reinstalling doPDF
Replies: 17
Views: 7589

Re: Reinstalling doPDF

Please send us to info@dopdf.com the log files located in your TEMP folder (details here dopdf-v8-fails-to-install-t4056.html#p6637)
by Softland
Mon Jul 07, 2014 7:10 am
Forum: Troubleshooting
Topic: Can't uninstall 8.0 Build 907 from Windows 8.1 Pro
Replies: 1
Views: 2046

Re: Can't uninstall 8.0 Build 907 from Windows 8.1 Pro

Hi,
Please follow the steps mentioned here: reinstalling-dopdf-t4087.html#p6753
If it still doesn't work, send us to info@dopdf.com the log files located in your TEMP folder (details here dopdf.com/forum/dopdf-v8-fails-to-install-t4056.html#p6637)

Thank you.
by Softland
Fri Jun 27, 2014 8:41 am
Forum: Troubleshooting
Topic: DoPDF doesn't uninstall
Replies: 8
Views: 6077

Re: DoPDF doesn't uninstall

@slf141 - please restart your computer and don't start any other programs than the uninstall from control panel.
Run the uninstall for doPDF and if that error still shows up press OK to continue the process (not cancel).
by Softland
Fri Jun 27, 2014 7:54 am
Forum: Troubleshooting
Topic: Reinstalling doPDF
Replies: 17
Views: 7589

Re: Reinstalling doPDF

Sorry for this inconvenience, please follow these steps to manually uninstall: - Open Control Panel \ Programs and check if there is listed “doPDF 8”. If it is, uninstall it; after uninstall press F5 to refresh programs list and see if doPDF 8 was removed from the list - Also in Programs, check if t...
by Softland
Mon Jun 23, 2014 12:25 pm
Forum: General
Topic: Can I Convert an iTunes song?
Replies: 1
Views: 1690

Re: Can I Convert an iTunes song?

No, doPDF cannot convert audio to pdf.
by Softland
Fri Jun 20, 2014 9:06 am
Forum: General
Topic: define paper sizes
Replies: 11
Views: 6499

Re: define paper sizes

We recommend installing the latest build, doPDF 8.0.908. This will recognize the custom page sizes sent to it and create the PDF exactly with that size.

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