Search found 1498 matches

by Softland
Fri Aug 08, 2014 8:37 am
Forum: Troubleshooting
Topic: Bad Installation of doPDF 8.0.915
Replies: 5
Views: 2338

Re: Bad Installation of doPDF 8.0.915

The error with your initial build installation was due to problems when trying to stop the print spooler service and you also had some missing registry keys. If everything uninstalled correctly this time, you should try installing build 915 again (assuming you restarted your computer in the meantime...
by Softland
Fri Aug 08, 2014 7:00 am
Forum: General
Topic: Mark a Forum Topic Closed?
Replies: 1
Views: 2492

Re: Mark a Forum Topic Closed?

There isn't actually a way to do that, I can lock one though - however you can leave topics as they are in case someone else experiences the same problem and wants to reply.
by Softland
Thu Jul 31, 2014 12:57 pm
Forum: Troubleshooting
Topic: Reinstalling doPDF
Replies: 17
Views: 7609

Re: Reinstalling doPDF

@madmike - we're releasing a new build next week (early August) with some fixes so when that comes out please install it too as the issue should be solved.
by Softland
Thu Jul 31, 2014 12:55 pm
Forum: General
Topic: define paper sizes
Replies: 11
Views: 6525

Re: define paper sizes

@farnold can you please check on the about page of dopdf that you have indeed a build newer than 8.0.908 (that's when the custom size option was introduced)? If you do and it still happens, is it possible for you to send us at info@dopdf.com the original document you converted from for us to test?
by Softland
Tue Jul 29, 2014 8:44 am
Forum: Troubleshooting
Topic: HP driver problems with doPDF 8.0.911.0.
Replies: 1
Views: 1505

Re: HP driver problems with doPDF 8.0.911.0.

Please send us to info@dopdf.com the log files located in your TEMP folder ( details here dopdf-v8-fails-to-install-t4056.html#p6637 ) so that we can troubleshoot what happened. Also, Win 8.1 what edition is it?
by Softland
Tue Jul 22, 2014 7:45 am
Forum: Tutorials
Topic: dopdf v7 4.01 MB VS dopdf v8 42.8 MB
Replies: 5
Views: 5697

Re: dopdf v7 4.01 MB VS dopdf v8 42.8 MB

I understand. Yes, the filesize of the setup increased now because there are new features included in doPDF 8 - given the HDD sizes now and internet speed we didn't consider a small filesize a priority.
by Softland
Tue Jul 15, 2014 8:44 am
Forum: Troubleshooting
Topic: aol conflict
Replies: 2
Views: 1659

Re: aol conflict

I'm not sure I understand what you mean by using doPDF with aol. Are you trying to create a pdf from the main aol homepage? If so, what browser are you using for us to test this here. Also, would it be possible for you to try creating a pdf from a different browser?
by Softland
Tue Jul 15, 2014 8:40 am
Forum: Tutorials
Topic: dopdf v7 4.01 MB VS dopdf v8 42.8 MB
Replies: 5
Views: 5697

Re: dopdf v7 4.01 MB VS dopdf v8 42.8 MB

Did you use the same settings for creating the PDF? If you choose small file in v7, choose the same in v8. If you did keep the same settings, can you send us the original document you converted to info@dopdf.com so we could troubleshoot this?
by Softland
Fri Jul 11, 2014 12:20 pm
Forum: Tutorials
Topic: dopdf 8
Replies: 3
Views: 3391

Re: dopdf 8

I understand, we're still working on adding the other languages.
by Softland
Thu Jul 10, 2014 12:47 pm
Forum: Tutorials
Topic: dopdf 8
Replies: 3
Views: 3391

Re: dopdf 8

We're still working on porting all languages.

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