Search found 1492 matches

by Claudiu (Softland)
Tue Jun 07, 2016 8:02 am
Forum: Troubleshooting
Topic: Can't uninstall doPDF and its components
Replies: 2
Views: 3680

Re: Can't uninstall doPDF and its components

Hi,
You will need to uninstall doPDF first and after that you must uninstall novaPDF - "NovaPDF 8 SDK COM" is not distributed with doPDF so you must have either installed the SDK separately and you'll need to uninstall it too.
by Claudiu (Softland)
Tue Jun 07, 2016 7:59 am
Forum: Troubleshooting
Topic: Attempts to uninstall, reinstall, printing with DoPDF will freeze the system
Replies: 2
Views: 1947

Re: Attempts to uninstall, reinstall, printing with DoPDF will freeze the system

Glad that it worked and thank you for posting the solution here too.
by Claudiu (Softland)
Tue Jun 07, 2016 7:58 am
Forum: Troubleshooting
Topic: PITA new computer...
Replies: 1
Views: 1653

Re: PITA new computer...

You can create PDFs from .odt files with doPDF and you'll be able to choose where to save the file (i.e. Desktop).
by Claudiu (Softland)
Thu Apr 28, 2016 1:16 pm
Forum: Troubleshooting
Topic: No MS Office add-in option during DoPDF installation
Replies: 3
Views: 3001

Re: No MS Office add-in option during DoPDF installation

Can you send an email to support[at]novapdf.com with the screenshot and details about how this happens?
by Claudiu (Softland)
Thu Apr 21, 2016 6:05 am
Forum: Troubleshooting
Topic: doPDF installation error 0x800b0109
Replies: 4
Views: 2862

Re: doPDF installation error 0x800b0109

Can you send us the installation logs to support[at]novapdf.com?
by Claudiu (Softland)
Thu Apr 07, 2016 10:38 am
Forum: Troubleshooting
Topic: Troubleshooting doPDF install/uninstall errors
Replies: 12
Views: 15126

Re: Troubleshooting doPDF install/uninstall errors

Are you using the full installer to run the setup (there's a web installer that usually needs to install additional packages, but the full one has them all)? If not, you can download it here:
http://download.dopdf.com/download/setup/dopdf-full.exe
by Claudiu (Softland)
Tue Apr 05, 2016 12:37 pm
Forum: Troubleshooting
Topic: dopdf v8 stops working
Replies: 3
Views: 2160

Re: dopdf v8 stops working

Any errors shown when printing?
by Claudiu (Softland)
Tue Apr 05, 2016 12:35 pm
Forum: Tutorials
Topic: How do I upload a PDF_
Replies: 2
Views: 4047

Re: How do I upload a PDF_

Make sure you're looking in the right location, it seems as if it doesn't find any PDF files if nothing shows when browsing.
by Claudiu (Softland)
Tue Apr 05, 2016 12:34 pm
Forum: Troubleshooting
Topic: Garmin Base Camp Print - Coordinates not appear with the pdf
Replies: 1
Views: 1962

Re: Garmin Base Camp Print - Coordinates not appear with the pdf

We're looking into this, thanks for reporting it.
by Claudiu (Softland)
Tue Apr 05, 2016 12:20 pm
Forum: Troubleshooting
Topic: Installation will not complete or close - DoPDF 8.5940
Replies: 1
Views: 1751

Re: Installation will not complete or close - DoPDF 8.5940

What OS are you using? If it takes more than a couple minutes then the installation had some fatal errors so the only solution is just forcing the close.

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