Search found 1492 matches

by Claudiu (Softland)
Tue Nov 01, 2016 12:22 pm
Forum: Troubleshooting
Topic: doPDF 8 has stopped working
Replies: 1
Views: 2185

Re: doPDF 8 has stopped working

Please download the latest version.
by Claudiu (Softland)
Fri Sep 30, 2016 7:42 am
Forum: Troubleshooting
Topic: Browse Window Does Not Close
Replies: 15
Views: 9638

Re: Browse Window Does Not Close

doPDF is now at version 8.7.943
by Claudiu (Softland)
Mon Sep 19, 2016 6:30 am
Forum: Troubleshooting
Topic: Error 0x800D0709
Replies: 4
Views: 2709

Re: Error 0x800D0709

You have to fully uninstall any files related to doPDF 8.6 and after that retry the installation (verify in Services that you don't have a novaPDF service still remaining). There must be something from an older installation that prevents the new files from being copied.
by Claudiu (Softland)
Fri Aug 19, 2016 1:00 pm
Forum: Troubleshooting
Topic: Unable to uninstall v8.6.940 and v8.6.942 from Server 2012 R2 environment
Replies: 1
Views: 1894

Re: Unable to uninstall v8.6.940 and v8.6.942 from Server 2012 R2 environment

Can you try installing 942 again? This way it will show in your list of programs you can uninstall and you'll be able to run our uninstaller.
by Claudiu (Softland)
Fri Aug 19, 2016 12:52 pm
Forum: Troubleshooting
Topic: Browse Window Does Not Close
Replies: 15
Views: 9638

Re: Browse Window Does Not Close

Sorry but I couldn't reproduce this here, do you have it installed by any chance on another OS to test if it happens there too?
by Claudiu (Softland)
Fri Aug 19, 2016 12:50 pm
Forum: Troubleshooting
Topic: Having to manually turn on "NovaPDF Server" service
Replies: 1
Views: 3541

Re: Having to manually turn on "NovaPDF Server" service

Unfortunately something is wrong with your installation, as that service starts automatically. Do you have XP with the latest updates (i.e. SP3) installed? Do you also have the latest doPDF version?
by Claudiu (Softland)
Fri Aug 19, 2016 12:45 pm
Forum: General
Topic: How to prevent doPDF from creating unwanted hyperlinks
Replies: 2
Views: 2335

Re: How to prevent doPDF from creating unwanted hyperlinks

It's not doPDF that automatically converts but the PDF reader. This was solved in your case probably because you opened the PDF with another reader too.
by Claudiu (Softland)
Fri Aug 19, 2016 12:44 pm
Forum: General
Topic: Your doPDF 8 converter enlarged my Word 2007 file from 182mb to 423mb.
Replies: 1
Views: 2478

Re: Your doPDF 8 converter enlarged my Word 2007 file from 182mb to 423mb.

During conversion you can select under PDF options "Smallest file" to reduce the size. However this reduces the quality of the images, so be sure it's something that your publisher can work with.
by Claudiu (Softland)
Mon Jun 13, 2016 11:36 am
Forum: Troubleshooting
Topic: ()
Replies: 1
Views: 1456

Re: ()

doPDF allows ( ) too for the filename, not sure what happens in your case. But for instance, if you have a file called Test(copy).txt then open and print it the resulting pdf will have the same filename, no characters replaced. Maybe you have other special characters in the filename.
by Claudiu (Softland)
Tue Jun 07, 2016 8:13 am
Forum: Troubleshooting
Topic: DoPDF 8.5 940 Install Hangs
Replies: 2
Views: 2040

Re: DoPDF 8.5 940 Install Hangs

Most likely the Print Spooler service stopped and didn't restart for some reason. Go to Services, locate Print Spooler, right-click and select Start.

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