Search found 6 matches

by KarendoPDF
Mon May 07, 2018 1:11 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 11340

Re: 9.2.234 is not making pdf files

Hi JudyEG46,
Please post information here on the forum:
a) if you get an e-mail from info@dopdf with a link to a helping tool;
b) if you try it; and
c) if it works (or not).
by KarendoPDF
Mon May 07, 2018 1:06 am
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 11340

Re: 9.2.234 is not making pdf files

Hi JudyEG46, I have corresponded with Softland via info@dopdf.com In each e-mail note that I send them, I tell them that I have posted something on the forum. Then, they look on the forum soon after and post a reply. When I posted my last note on the forum on April 23 and I sent them an e-mail telli...
by KarendoPDF
Mon Apr 23, 2018 1:54 pm
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 11340

Re: 9.2.234 is not making pdf files

I followed all of your instructions, removing all doPDF apps from "Apps and features" and then deleting all Softland folders. I restarted. I then downloaded doPDF 9 again (now v 9.2.235). Same problem as before. There's a doPDF 9 printer installed, but it will not make a pdf file. I've tried printin...
by KarendoPDF
Thu Apr 19, 2018 4:08 pm
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 11340

Re: 9.2.234 is not making pdf files

But before doing that make sure you've uninstalled any doPDF/novaPDF entries I assume you mean "make sure that you have uninstalled any doPDF/novaPDF entries in Apps & features . I have already removed in "Apps & features" any entry for doPDF. I had no entries for novaPDF. the safest way would be t...
by KarendoPDF
Wed Apr 18, 2018 3:02 pm
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 11340

Re: 9.2.234 is not making pdf files

As I said in my first message, I have already uninstalled doPDF 9 and the doDPF 9 print driver via Windows 10 Apps & features and then I re-installed doPDF 9, but it still would not work. I have never installed novaPDF—at least not that I recall. I have just responded to the notification to update d...
by KarendoPDF
Sun Apr 08, 2018 6:49 pm
Forum: General
Topic: 9.2.234 is not making pdf files
Replies: 9
Views: 11340

9.2.234 is not making pdf files

On my Windows 10 laptop I recently (04/06/2018) updated to 9.2 build 234. However, I cannot make pdf files of documents with this update. I’ve tried it by selecting the doPDF printer at the Word 2016 print command. I’ve also tried inside the Windows 10 Photo app and inside IrfanView. No pdf file res...