Search found 4 matches

by jtigas
Wed Mar 04, 2015 1:55 am
Forum: Troubleshooting
Topic: Programme Installation Problem
Replies: 4
Views: 2695

Re: Programme Installation Problem

FYI - As an update to the above, I managed to uninstall the corrupt file using "Windows Fixit" that I downloaded from their support website page. This allowed me to then fully install the latest build that you suggested without a hitch. But now when I start the newly installed program, I g...
by jtigas
Wed Mar 04, 2015 1:15 am
Forum: Troubleshooting
Topic: Programme Installation Problem
Replies: 4
Views: 2695

Re: Programme Installation Problem

Furthermore, may I point out that the installation reaches the 87% mark during the "Publishing Product Information" stage.
Does this provide you any useful clues??
by jtigas
Wed Mar 04, 2015 12:57 am
Forum: Troubleshooting
Topic: Programme Installation Problem
Replies: 4
Views: 2695

Re: Programme Installation Problem

Thank you for your reply.

Following your suggestion, I proceeded with the installation of the new build (whilst also pausing the anti-virus protection) & the same error message has again occurred!
by jtigas
Sat Feb 14, 2015 2:45 am
Forum: Troubleshooting
Topic: Programme Installation Problem
Replies: 4
Views: 2695

Programme Installation Problem

I seek your urgent assistance as I received an error message after attempting to update to the latest file version 8.2 Build 927. As a result I then uninstalled the program from computer & then downloaded & installed this latest & complete file version from your website to hopefully to d...

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