Search found 1565 matches

by Claudiu (Softland)
Thu Nov 28, 2024 9:40 am
Forum: Troubleshooting
Topic: doPDF saves my files with wrong color
Replies: 1
Views: 501

Re: doPDF saves my files with wrong color

Hi, would it be possible to send us at [email protected] the original document (can be just 1 page) with the text that has issues? Thank you.
by Claudiu (Softland)
Fri Aug 02, 2024 7:10 am
Forum: Troubleshooting
Topic: Split footnotes - hyperlink problem
Replies: 1
Views: 20447

Re: Split footnotes - hyperlink problem

Did you convert using the add-in for Word or via the regular print option? You should use the addin as that one detects and converts hidden hyperlinks.
by Claudiu (Softland)
Wed Jun 26, 2024 9:17 am
Forum: Troubleshooting
Topic: doPDF Version11.9.462
Replies: 2
Views: 24570

Re: doPDF Version11.9.462

Please try the latest build (465).
by Claudiu (Softland)
Wed Jun 26, 2024 9:17 am
Forum: Troubleshooting
Topic: Excel suddenly not printing all columns
Replies: 1
Views: 24419

Re: Excel suddenly not printing all columns

Hi, due to a recent Windows update there were problems saving from Excel. We've fixed that in build 465 (released yesterday) so please install the new build. Thank you for reporting this.
by Claudiu (Softland)
Wed Jun 26, 2024 9:17 am
Forum: Troubleshooting
Topic: doPDF problem printing from Excel
Replies: 2
Views: 24771

Re: doPDF problem printing from Excel

Hi, due to a recent Windows update there were problems saving from Excel. We've fixed that in build 465 (released yesterday) so please install the new build. Thank you for reporting this.
by Claudiu (Softland)
Mon Sep 11, 2023 1:05 pm
Forum: General
Topic: Error creating the dopdf file, the specified module cannot be found
Replies: 10
Views: 393695

Re: Error creating the dopdf file, the specified module cannot be found

Hi, can you send us an email with this issue to [email protected]? We'd like to investigate this further and need some particular details.
by Claudiu (Softland)
Wed Apr 12, 2023 9:05 am
Forum: Announcements
Topic: Convert to PDF online for free
Replies: 0
Views: 101433

Convert to PDF online for free

It's now possible to convert to PDF online via dopdf.com. If you don't want to download and install doPDF, you can convert a document/image to PDF by uploading it online. You can try the online PDF conversion service here: Convert Word documents to PDF online Convert Excel workbooks to PDF online Co...
by Claudiu (Softland)
Fri Feb 17, 2023 2:18 pm
Forum: Troubleshooting
Topic: Troubleshooting installation errors
Replies: 0
Views: 102554

Troubleshooting installation errors

This section contains troubleshooting tips for errors that occur during the installation of doPDF. If you get an error during installation, try the fixes recommended below first. If certain situations the installation for doPDF can fail. If that happens on your computer, here is a list of the possib...
by Claudiu (Softland)
Thu Nov 17, 2022 11:59 am
Forum: Troubleshooting
Topic: Problems with cistom page sizes
Replies: 1
Views: 80885

Re: Problems with cistom page sizes

Hi,

Before saving the PDF, click on Printing Preferences to open doPDF's print options. In there under Page Size - select Custom and set the exact PDF size you want. Save the PDF after that, the new size should be correct now.
by Claudiu (Softland)
Thu Jul 07, 2022 11:42 am
Forum: Troubleshooting
Topic: Trouble with international characters, vowels with macrons
Replies: 3
Views: 91929

Re: Trouble with international characters, vowels with macrons

Glad it worked, if it happens again even if that option is enabled let us know as we can use your document to test and fix. Thank you.