Search found 1497 matches

by Softland
Wed Sep 18, 2019 7:20 am
Forum: Troubleshooting
Topic: Crashing after adjusting "Printer Properties"
Replies: 2
Views: 332

Re: Crashing after adjusting "Printer Properties"

We tested this but cannot reproduce the error - are you using the latest version of doPDF?
by Softland
Fri Aug 09, 2019 8:08 am
Forum: General
Topic: Error creating the dopdf file, the specified module cannot be found
Replies: 2
Views: 290

Re: Error creating the dopdf file, the specified module cannot be found

Are you using the latest version? If so, can you send us an email via the contact form with details of your operating system.
by Softland
Fri Jul 19, 2019 6:12 am
Forum: Troubleshooting
Topic: Digits has extra spacing if Source Han Serif font is used
Replies: 6
Views: 488

Re: Digits has extra spacing if Source Han Serif font is used

Hi, can you try the same conversion with novaPDF (you can get a trial version of it from novapdf.com) but changing the following option: - go to novaPDF Profile Manager and then click on the Other tab. Uncheck the option to "Optimize text" We're trying to see if this causes the issue on yo...
by Softland
Wed Jul 17, 2019 12:46 pm
Forum: Troubleshooting
Topic: Digits has extra spacing if Source Han Serif font is used
Replies: 6
Views: 488

Re: Digits has extra spacing if Source Han Serif font is used

We've tested this using the Han Serif regular font and it converts it ok on Windows 10. What language is your operating system in and are you using a different version of the font (i.e. not Regular)? Do you have a way to test converting it from a different editor (i.e. notepad)?
by Softland
Wed Jul 17, 2019 12:36 pm
Forum: General
Topic: Installation Option for Office Plugin
Replies: 15
Views: 8067

Re: Installation Option for Office Plugin

Hi, It's true, the checkbox was removed because the addons are now fully integrated with the doPDF brand (don't show as "novaPDF addons" as with previous versions). However, we'll add this option back in the next major version (10.3) as we received other requests on this particular feature...
by Softland
Thu Jun 27, 2019 8:54 am
Forum: General
Topic: Does DoPDF work on Mac?
Replies: 3
Views: 3543

Re: Does DoPDF work on Mac?

Hi, Is it blocking the download of the file or the installation? If it is blocking the download, try to download it from this direct URL: http://download.dopdf.com/download/setup/dopdf-full.exe If it is blocking the installation, add it in the whitelist of your security software, as doPDF is safe (y...
by Softland
Tue Jun 04, 2019 10:20 am
Forum: Announcements
Topic: Help translate doPDF & get FREE novaPDF licenses ($50 value)
Replies: 0
Views: 494

Help translate doPDF & get FREE novaPDF licenses ($50 value)

We've recently redesigned the main doPDF website and because of that we cannot use most of the old translations. If you'd like to help with translating the new website in a different language, here's what we can offer: ⋅ Up to 10 licenses for novaPDF Professional and/or Backup4all Professi...
by Softland
Tue Jun 04, 2019 9:56 am
Forum: Troubleshooting
Topic: Error Creating PDF File Cannot Find path
Replies: 4
Views: 892

Re: Error Creating PDF File Cannot Find path

Please do a full uninstall of doPDF 10 and the install the latest build. If the problem still occurs, contact Support here: https://www.dopdf.com/contact-us.html (we might need some extra logs).
by Softland
Fri Apr 19, 2019 10:17 am
Forum: Troubleshooting
Topic: "Printing" a PDF to Desktop
Replies: 2
Views: 360

Re: "Printing" a PDF to Desktop

Hi,
doPDF defaults to saving the PDF file to your Windows' Documents folder, and we tested this here too. As for the Save/Open window, are you referring to the window that shows up when clicking the Browse button to select the destination?
by Softland
Fri Apr 19, 2019 9:20 am
Forum: General
Topic: doPDF 10 silent install without Office Add-Ins
Replies: 1
Views: 405

Re: doPDF 10 silent install without Office Add-Ins

Sorry, this isn't supported and we do not have plans of integrating it.

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