Search found 1495 matches

by Claudiu (Softland)
Tue Apr 14, 2020 12:49 pm
Forum: General
Topic: Saving a PDF File in Wrong Folder
Replies: 3
Views: 41326

Re: Saving a PDF File in Wrong Folder

Hi, please send a detailed email of the issue to support@novapdf.com to see if we can reproduce that. Thank you.
by Claudiu (Softland)
Wed Apr 08, 2020 8:31 am
Forum: Announcements
Topic: EXPIRED - [Easter sale] 30% off novaPDF Pro
Replies: 0
Views: 20729

EXPIRED - [Easter sale] 30% off novaPDF Pro

UPDATE: Promotion is now expired, check the main site at https://www.dopdf.com/ for the latest special offers. --- If you like doPDF then you'll love for sure novaPDF. doPDF is novaPDF's "little brother", so if you need the extra features now's the chance to upgrade to novaPDF and get a sp...
by Claudiu (Softland)
Wed Apr 08, 2020 7:21 am
Forum: General
Topic: Installation Option for Office Plugin
Replies: 22
Views: 50667

Re: Installation Option for Office Plugin

This option was added in doPDF 10.7, so now it is possible to decide when installing if you'd like the addins for Office installed or not.
by Claudiu (Softland)
Thu Mar 12, 2020 1:36 pm
Forum: Announcements
Topic: Coronavirus (COVID-19) preparement measures by Softland
Replies: 0
Views: 28847

Coronavirus (COVID-19) preparement measures by Softland

https://blog.novapdf.com/wp-content/uploads/backup4all/2020/03/coronavirus.jpg With all of the news surrounding Coronavirus (COVID-19), we wanted to communicate with our users about what measures we’ve taken to ensure a safe working environment for us, while also continuing to provide our services ...
by Claudiu (Softland)
Fri Jul 19, 2019 6:12 am
Forum: Troubleshooting
Topic: Digits has extra spacing if Source Han Serif font is used
Replies: 6
Views: 8117

Re: Digits has extra spacing if Source Han Serif font is used

Hi, can you try the same conversion with novaPDF (you can get a trial version of it from novapdf.com) but changing the following option: - go to novaPDF Profile Manager and then click on the Other tab. Uncheck the option to "Optimize text" We're trying to see if this causes the issue on yo...
by Claudiu (Softland)
Wed Jul 17, 2019 12:46 pm
Forum: Troubleshooting
Topic: Digits has extra spacing if Source Han Serif font is used
Replies: 6
Views: 8117

Re: Digits has extra spacing if Source Han Serif font is used

We've tested this using the Han Serif regular font and it converts it ok on Windows 10. What language is your operating system in and are you using a different version of the font (i.e. not Regular)? Do you have a way to test converting it from a different editor (i.e. notepad)?
by Claudiu (Softland)
Wed Jul 17, 2019 12:36 pm
Forum: General
Topic: Installation Option for Office Plugin
Replies: 22
Views: 50667

Re: Installation Option for Office Plugin

Hi, It's true, the checkbox was removed because the addons are now fully integrated with the doPDF brand (don't show as "novaPDF addons" as with previous versions). However, we'll add this option back in the next major version (10.3) as we received other requests on this particular feature...
by Claudiu (Softland)
Thu Jun 27, 2019 8:54 am
Forum: General
Topic: Does DoPDF work on Mac?
Replies: 2
Views: 8453

Re: Does DoPDF work on Mac?

Hi, Is it blocking the download of the file or the installation? If it is blocking the download, try to download it from this direct URL: http://download.dopdf.com/download/setup/dopdf-full.exe If it is blocking the installation, add it in the whitelist of your security software, as doPDF is safe (y...
by Claudiu (Softland)
Tue Jun 04, 2019 10:20 am
Forum: Announcements
Topic: Help translate doPDF & get FREE novaPDF licenses ($50 value)
Replies: 0
Views: 12571

Help translate doPDF & get FREE novaPDF licenses ($50 value)

We've recently redesigned the main doPDF website and because of that we cannot use most of the old translations. If you'd like to help with translating the new website in a different language, here's what we can offer: ⋅ Up to 10 licenses for novaPDF Professional and/or Backup4all Professi...
by Claudiu (Softland)
Tue Jun 04, 2019 9:56 am
Forum: Troubleshooting
Topic: Error Creating PDF File Cannot Find path
Replies: 4
Views: 2307

Re: Error Creating PDF File Cannot Find path

Please do a full uninstall of doPDF 10 and the install the latest build. If the problem still occurs, contact Support here: https://www.dopdf.com/contact-us.html (we might need some extra logs).

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