Windows 7 Explorer and Powerpoint 2003 hangs after printing

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jpodwyer
Posts: 1
Joined: Sun Nov 20, 2011 10:00 pm

Postby jpodwyer » Mon Nov 21, 2011 5:03 am

On both dopdf 6 and 7 when printing from Powerpoint 2003 on Windows 7 both Explorer and Powerpoint hang following the print operation.


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Softland
Posts: 1497
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Mon Nov 21, 2011 4:49 pm

Hello,


We tried to replicate the issue using Win 7 with Office 2003 but all our prints were successful.


Can you send us more details about your setup at our support team at support@novaPDF.com including a sample of the file you are trying to print and are getting issues with?


Also include the exact Windows and doPDF versions on your PC to a more accurate troubleshooting environment.


Thank you.


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