Install/Upgrade Hangs (Version 9.3 Build 937)

Nord · Post by **Nord** » Sat May 12, 2018 5:48 am

Hi,

I'm a longtime user of DoPDF. I am on Windows 10 Home 64-bit (Version 10.0.17134 Build 17134).

When I got a notification that version 9.3 Build 937 was available, I upgraded as I have several times in the past. However, the install keeps hanging at 82% (Removing Applications).

I left the program running for over an hour, but it never proceeded past this point. I then uninstalled doPDF from my computer using Control Panel and re-booted the computer. I downloaded 9.3 Build 937 from your website, and attempted a clean install............but the same thing happened. The install hangs at 82% (Removing Applications).

In each instance, I tried pressing the "Cancel" button as well, but nothing happened.

Do you have any suggestions?

Thanks!

N-

Claudiu (Softland) · Post by **Claudiu (Softland)** » Thu May 17, 2018 10:12 am

Please try the newest build released yesterday (239). If this issue still happens, email us at support[]novapdf.com as we'll need some logs.

riyasathe · Post by **riyasathe** » Mon Mar 18, 2019 11:29 am

Excellent thread. Good software. Thank you.

Claudiu (Softland) · Post by **Claudiu (Softland)** » Wed Mar 30, 2022 11:39 am

This issue was solved quite a while ago.

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