I can't get dopdf working since the updates

AndyB · Post by **AndyB** » Mon Nov 13, 2017 11:34 am

Having used dopdf for years without any issues, I'm now struggling with it. Recently dopdf 8 updated & hasn't worked since. I've uninstalled it & installed the latest dopdf 9 but this doesn't work either. I'm running on windows 10. When I try to print I get a message along the lines of... 'cannot read the licence for the printer error 4380. Please start novapdf server service'. I have started the service which is now running but it still won't work. I also get a message from dopdf saying that it's all functional?

pdfuser0121 · Post by **pdfuser0121** » Thu Nov 16, 2017 2:04 pm

I'm having the same problem. I can re-start DoPDF9 and it will create one PDF and then stops working. Everything appears to work, but the file is not created.

Claudiu (Softland) · Post by **Claudiu (Softland)** » Thu Nov 23, 2017 11:36 am

Can you both try the latest build, 219? If the error still occurs, please send us an email to [email protected] as we'll need more files.

dhutch · Post by **dhutch** » Fri Dec 08, 2017 4:29 am

When I endeavour to print a Word Doc I get this note "Cannot read licence for printer do PDF 9". It shows me a Registration doc and says that I am registered. Suggests I go to Control Panel Administration Tools Services. I can't find anything to help me here. Appreciate assistance

Thanks,

Don Hutchison

Claudiu (Softland) · Post by **Claudiu (Softland)** » Fri Dec 15, 2017 7:04 am

Hi, we've released another build yesterday with fixes for upgrading from older versions. If that doesn't work, send us an email to [email protected] (we'll need some log files).

Shopping Cart

doPDF Forum