doPDF printer not available in all browsers

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weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Postby weybrew » Mon Oct 25, 2010 10:39 pm

Does doPDF run with Google Chrome and IE? I"m running Firefox 3.6 and have doPDF available as a selection when I choose "print" but it is not available as a print option in either of the other browsers. Explain, please.



Softland
Posts: 1491
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Tue Oct 26, 2010 11:50 am

Hello,


We tested this with all the browsers and we did not find any issues in finding and printing from doPDF. However if you say you are this problem please let us know the Windows OS version you are using along with the exact doPDF version and build from the About tab so we can test this in your case as well.


Thank you.



weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Postby weybrew » Thu Oct 28, 2010 1:19 am

Win 7, doPDF v7.1 build 346



Softland
Posts: 1491
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Oct 28, 2010 10:40 am

Hello,


We have tested our latest doPDF build 349 on Win 7 and we did not get any errors with the printer or the conversions.


Try to use the latest build for the application after uninstalling the old one completely by following the steps provided here: http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf


If you still get errors or have troubles seeing the printer i suggest a complete checkup of the browsers for any addons or extensions that may be causing issues.


Thank you for understanding.



weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Postby weybrew » Thu Oct 28, 2010 8:28 pm

I'll give this a try...I did find several of the v6 files leftover. Thanks for your help.




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